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Non-Tech : Any info about Iomega (IOM)? -- Ignore unavailable to you. Want to Upgrade?

To: Reseller who wrote (48108)	2/18/1998 12:15:00 AM
From: Fred Fahmy	Read Replies (2) \| Respond to of 58324

Ressler, <I disagree, Iomega doesn't have to find a public solution to a relativity small number of failures.> I agree. If ZIP failures are less than or equal to other similar products why should Iomega wage a PR campaign. I believe KE said in earlier statements that ZIP reliability was well within the limits of the industry. That's enough. The more public statements they make the more it will get blown out of proportion. On the other hand, I agree that Iomega should continue to do everything possible to reduce defects and improve reliability no matter how good their reliability is. One defect, is one defect too many if it's yours. I don't think anyone is suggesting that ZIP is perfect or that any electronic product is defect free. But no data has been presented to refute Iomega's claim that ZIP reliability is equal to or better than the industry standard. Unless I see data, I will dismiss assertions such as "there has never been a less reliable product" as complete non-sense. In engineering we have a saying, "In God we trust.....all others bring data!" FF

To: Reseller who wrote (48108)	2/18/1998 12:30:00 PM
From: Cogito	Respond to of 58324

>>I disagree, Iomega doesn't have to find a public solution to a relativity small number of failures. Do you really believe that if they responded that the Iomega bashing would stop ?<< Reseller - I respect your opinion on this and other matters. I just think that since at least three articles have been published in various places in the last few weeks about the same problem, it would behoove Iomega to make a public statement on the subject. That would prevent people from saying things like "Iomega doesn't know what causes this," in print, as Jim Louderback did. In fact, Iomega has already said that they do know what causes this. Actually, it's not so much that Iomega needs to find a public solution to this problem, I just believe they need to make a public response. And no, I'm sure that would not stop all the Iomega bashing. People just love to take shots at any market leader. Yes, I agree with you that no electronic product with moving parts can work flawlessly 100% of the time under all conditions. And certainly no backup medium ever created is perfect. Not floppies, not tape, not disk, not MO, not CD-R. All can fail. Anyone who has been in the computer or data-processing business for any length of time knows that you must always have multiple backups of critical data, no matter what medium you are using for them. - Allen