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Technology Stocks : CheckFree (CKFR) -- Ignore unavailable to you. Want to Upgrade?

To: MarkFin who wrote (1802)	2/20/1998 6:56:00 AM
From: Roger Bass	Read Replies (2) \| Respond to of 8545

FYI CheckFree does have a fairly substantial customer support operation for its bill-payment services. I don't know to what extent their bank customers are seeking to provide this service themselves. From what I know of banks, many of them would be fairly happy to have this cost handled by CheckFree. That said, many of the call generators from bill-pay services gradually disappear over time as the system improves in its reliability, and ability to provide automated audit or tracking information as to what the status of a payment is. CheckFree is certainly well ahead on these dimensions of the service compared to where they used to be, or come to that, compared with Intuit Services (and I know, I work for Intuit). Regards, Roger.