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To: Graham Dellaire who wrote (21029)2/25/1998 8:02:00 PM
From: ENOTS  Respond to of 36349
 
pg 2
A Reality Check for DSL
1 | page 2 | 3 | 4

So this new super pipe, to be available by Christmas, was what
got my bandwidth dream going again. (It first hit me the night after
I tried my first cable modem session last spring). But now
Keynote comes along with this message for the online world: Not
so fast with that DSL hype.

The problem, Shklar explained to me, is that the Internet itself
simply can't support a world where all of its users are demanding
1 megabit of data per second. "I don't think we'll ever be able to
push a button and get the content we want at the maximum speed
supported by the pipe coming into our house," he says. "It will be
faster than today, of course, but people shouldn't buy a 1 megabit
pipe thinking that's the performance they're going to see while
surfing the Internet."

Essentially, digital subscriber lines and cable modem set-ups are
"last mile" solutions, in that they speed the connection up from the
home to the nearest phone/cable company office. And solving the
"last mile problem" by creating an affordable but super-fast
connection into the home has been on top of everyone's agenda
for a long time.

If you've ever driven into Manhattan, you've likely encountered
your own version of the last mile problem. The other night, I had a
dinner engagement in the city but was running late. The highway
gods were with me, however, and I made it into Manhattan in
about 30 minutes, putting me right back on schedule. But then I hit
the last mile problem: Manhattan's side streets and byways are so
narrow and congested, it took me another 20 minutes just to drive
the final 15 blocks to the restaurant. "So this is w hat it's like to be
data coming in from the Internet," I told my wife. She looked at
me funny.

Now, digital subscriber lines and cable modems are supposed to
solve this last mile problem, running the highway all the way from
the Interstate to the restaurant's door. And at first glance, the
Internet seems pretty well prepared to handle the challenge of
providing this end-to-end warp speed. The last time I looked, the
Internet comprised a series of "trunk" lines capable of carrying 45
million bits of information a second. And Internet data has literally
tens of thousands of these pipes to choose from when it tries to
make its way from your computer to the Web site you clicked on
and back.

But of course, those pipes have to carry your request and
everything else everyone else is doing. The Net already seems
clogged with all the pictures, sounds, real-time video broadcasts,
e-mail, and software downloads. That means your request has to
share the ride, and that means a big slowdown, particularly if your
next door neighbor's teen-age son is sending a pirated version of
NBA Slam '98 to his e-buddy in Budapest.

1 | page 2 | 3 | 4



To: Graham Dellaire who wrote (21029)2/25/1998 8:04:00 PM
From: ENOTS  Respond to of 36349
 
pg 3
A Reality Check for DSL
1 | 2 | page 3 | 4

On the Internet, the last mile is only one of many, many miles.
Getting there can be half the problem and more. "The major
performance slowdowns occur in the Internet infrastructure,
primarily at the on-ramps, off-ramps and interconnection, or
switching, points between Internet providers where congestion
and packet loss frequently occur," a recent Keystone research
report concludes. Others have told me that the average Internet
transaction can be held up at about six points on the way from end
to end.

Let me put it another way: the Internet is a network of networks,
and your computer has to navigate through several "hops" to get
data back from the server of the Web site you want to see. You
have to get on your online service provider's network. Then you
have hop over to the network of the company that's hooking your
service provider into the Internet. Once on the Net, your request
bounces from way-station to way-station until it gets near the Web
server you're looking for. Then, it's another hop or two before
striking pay dirt, and an equally complicated trip home.

All these exchanges, from network to network, provide an
opportunity for network delays. Your request might move like a
speed demon from point B to point C, but if the network is busy
at point C, you might have to wait 10 seconds before proceeding
to point D.

This is just theory, of course, but Keystone isn't in the theory
business. It crunches actual network performance numbers, and its
readings on the Internet produced this startling number: traffic on
the Internet travels at an average speed of 40,000 bits per second
-- not the kind of pace that will satisfy a user expecting 1 million
bps.

And that's not the only bit of bad news Keynote is spreading
about the Net. Another study showed that the technical
performance of the Web "degraded," by 4.5% last summer.
Shklar blames it on the system: 47 different Internet backbone
providers trying to exist in harmony with more than 4,000 online
service providers. That's a lot of interconnection points between a
lot of networks, known as "peering" points, and a lot of room for
delays.

I asked a spokesman at my local phone company, Bell Atlantic,
about the problem and he conceded that the DSL lines the
company plans on selling this fall won't provide customers with a
steady 1 million bps connection. Bell Atlantic hasn't been specific
with its DSL plans -- it hasn't released pricing and it won't say
what communities will get the service first -- but spokesman Larry
Plumb said one thing's for sure: "It won't mean the full throughput,"
he said. "This is part of the educational process and preparations
we are doing now."

The company is also trying to educate the government. In January,
it petitioned the FCC for entry into the Internet backbone
business, so the company won't have to rely on others to carry its
data load between the 19 sub-regions it serves. "This is insufficient
investment in backbone capacity in the northeast and
mid-Atlantic," complained Edward D. Young III, senior vice
president and associate general counsel for the company. "It's
resulting in slower speeds for data transmission as the amount of
traffic increases."

1 | 2 | page 3 | 4



To: Graham Dellaire who wrote (21029)2/25/1998 8:06:00 PM
From: ENOTS  Read Replies (1) | Respond to of 36349
 
pg 4
by Rob Gebeloff

A Reality Check for DSL
1 | 2 | 3 | page 4

And this is just the low-tech East Coast. Out there in the land of
sun and Silicon, the problem is undoubtedly worse. The trade
journal High Performance Computing reported last December that
congestion on the Internet's West Coast hub had become so
severe that some Internet traffic just fizzles up and dies. "Most end
users don't realize it," the journal quoted San Francisco-based
consultant Gary Clem, "but at peak loads, many data packets
simply go bye-bye."

There are solutions, of course, but they involve money, and here's
where the nightmare comes in. Some believe the only answer is
metering. Metering means that users would pay different rates for
different levels of service. If you absolutely, positively have to get
your e-mail through instantly, you might pay an extra $10 a month
for "express" Internet service. Your data packets would then be
given priority at various clog points throughout the Net.

Those of us who refuse to fork over the extra $10 a month will
have to wait. Or, worse, risk seeing our e-mail go "bye-bye."

My favorite solution, and one widely used by the cable industry, is
site caching. When one user visits a Web site on the net, a copy is
made and deposited in the memory of a computer dedicated to
serving users in a small geographic area. When a second user in
that area calls up the same site, the computer checks to see if
there's a newer version of the page. If not, it delivers the second
user the Web site directly from memory, bypassing the Internet
altogether. Plumb hinted that Bell Atlantic is considering caching
for its DSL roll-out.

But this is more of a gimmick than a solution. The ultimate solver
would be to upgrade the Internet's infrastructure. And while this
will happen eventually, the warnings are out already: Your new
DSL won't be as fast as you think.

####
End of Story