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Technology Stocks : Disk Drive Sector Discussion Forum -- Ignore unavailable to you. Want to Upgrade?

To: Pierre-X who wrote (2814)	3/13/1998 10:31:00 AM
From: Mark Oliver	Read Replies (1) \| Respond to of 9256

Pierre, here's a story for the future. I think you can add this to the potential for more computers and especially more storage. And of course, let us not forget speech. By the way, did you catch the bounce on LHSPF? It's all a way off, but I use to think the same about the next century. Regards, Mark Lucent's Bell Labs Demos Convergence of Phone & Internet At National Innovation Summit CAMBRIDGE, Mass.--(BUSINESS WIRE)--March 13, 1998--Lucent Technologies' Bell Labs today demonstrated state-of-the-art, natural ways that businesses and their customers can exchange information via telephones, computers and other devices at the Council on Competitiveness' National Innovation Summit at M.I.T.'s Tang Center, just a few miles from where Alexander Graham Bell invented the telephone. The Natural Information Interface shown by Bell Labs combines advanced speech technologies with flexible Web and phone interfaces and illustrates the true convergence of telephony and Internet applications. The interface enables users to converse as naturally with an automated system as if they were speaking with a live operator. Customers can even interrupt the computer with new requests, simulating more accurately the way people speak to other people. Lucent brings decades of Bell Labs expertise in acoustics, speech, language and software research to the Natural Information Interface. The benefits of natural interfaces for use in commercial, educational, and civic applications could be enormous. They will allow businesses to extend the reach of their customer centers to people who want to get information in a variety of different ways and, at the same time, they will enable people to use information services more efficiently and with greater ease. ''Lucent is driving the convergence of the Internet and telephone networks to make accessing a business' services a better experience for customers through a choice of natural interfaces,'' said Sid Ahuja, director of the Bell Labs Multimedia Communications Research laboratory. ''The Natural Information Interface brings Lucent's leadership in telephony and Internet innovation to the next generation of interactive services.'' To illustrate the impact of completely integrated telephone and Web interfaces on commercial services, Bell Labs showed a sample application that provided fully equal access to a variety of financial information and transaction services via natural speech, via numbers keyed in on a Touch-Tone telephone, and via a Web browser. Developed in the Bell Labs Communications Research division, the Natural Information Interface demonstration was built on technologies for voice authentication, automatic speech recognition, text-to-speech synthesis, and optical character recognition. The demonstration also made use of several Bell Labs software technologies, including device-independent service creation tools that help businesses create and maintain single applications that support Web, voice and Touch-Tone access on the same server. Already, Lucent Technologies has incorporated some of these technologies into the industry's first natural language call router, now being tested by a leading financial and insurance agency. The call router allows the agency's customers to speak their requests for information naturally, rather than respond to prompts with Touch-Tones. The call router then sends customers to an appropriate destination or engages in further dialogue to resolve its uncertainties about their requests. For further information about the Bell Labs demonstration at the National Innovation Summit, visit bell-labs.com. Lucent Technologies, headquartered in Murray Hill, N.J., designs, builds and delivers a wide range of public and private networks, communications systems and software, data networking systems, business telephone systems and microelectronic components. Bell Labs is the research and development arm for the company. For more information on Lucent Technologies, visit the company's web site at www.lucent.com.