SI
SI
discoversearch

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor.  We ask that you disable ad blocking while on Silicon Investor in the best interests of our community.  If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.
Technology Stocks : Dell Technologies Inc. -- Ignore unavailable to you. Want to Upgrade?


To: Eddie Kim who wrote (36679)4/5/1998 8:39:00 PM
From: Boplicity  Read Replies (2) | Respond to of 176387
 
Eddie, I think you missed the point. It's about about letting others do the hand holding, the Andersons and the EDS of the world. DELL sells computers, if you will, the enabling part of the equation. DELL is saying, that they feel their customers are smart enough to handle the rest, if not, let others handle the messing part. DELL provides the latest, the cheapest, the fastest, the most satisfying, computer buying experience on the planet, that's what DELL does, period!

Greg



To: Eddie Kim who wrote (36679)4/5/1998 8:48:00 PM
From: Chuzzlewit  Read Replies (1) | Respond to of 176387
 
Eddie, this is a very interesting point that you raise. But your response shows that you haven't grasped the genius of what Dell does. I assembles computers more efficiently than any other company. That's all it does. Everything that it does is aimed toward that end.

So, by avoiding a full service approach it avoids numerous headaches, just as by avoiding the hardware design issue it avoided all kinds of headaches in the past. This issue was raised in the HBR article in the context of hardware, and Michael Dell said something to the the effect of "why be the twenty first horse in a twenty horse race?". I think by extension that argument holds here just as well.

Regards,

Paul