To: Frank A. Coluccio who wrote (465 ) 4/27/1998 11:57:00 AM From: Frank A. Coluccio Read Replies (1) | Respond to of 3178
Click. All, IDT's E-commerce enabler? What do you think about this capability at this time on the curve? Frank ============ APR 27,1998 7:09 PACIFIC 10:09 EASTERN IDT's Net2Phone Introduces Click2Talk, Bridging E-Commerce and Customer Service HACKENSACK, N.J. E-Commerce Drastically Enhanced With New Free and Seamless Web-to-phone Calling Product IDT Corporation (NASDAQ:IDTC), a leading provider of low-cost international telecommunications, today released a new calling technology enabling computer users to place calls directly from the World Wide Web to any telephone in the world. The free plug-in application, Click2Talk, enables corporations worldwide to enhance E-Commerce radically and expedite sales by connecting Web surfers directly to a live sales representative on a telephone. Now Web users will not be inconvenienced by having to log off the Internet in order to place a telephone call or hesitate before placing credit card orders over the Internet. "IDT has been providing high-quality voice over IP solutions to both consumers and businesses worldwide for almost two years, and the introduction of Click2Talk will provide both parties with turn-key communications solutions," remarked Cliff Sobel, CEO of Net2Phone. "Now corporations can radically boost sales from their web sites and make it easier for their customers to purchase goods and interact with live sales reps, thereby capturing more repeat business." Unlike AT&T's "Call Me Now" program or MCI's "Click'nConnect" product, which cost upwards of $350, IDT does not charge any fees to the calling party or the recipient. Click2Talk requires no hardware or infrastructure, and is easy to integrate into a corporate web site. Click2Talk maximizes the impact of a corporate web site with live interactive voice communication, thereby enabling users to see products and place orders in the way in which they are familiar. By adding the Click2Talk icon to a web site, visitors can talk live to a sales representative, customer service agent or technical support. Additionally, Click2Talk enables overseas customers to do business directly without the barrier of expensive international dialing. Although toll-free numbers don't work from most overseas countries, Click2Talk breaks that barrier by routing the call over the Internet until it reaches the U.S. With Click2Talk, a single phone connection can be used to simultaneously visit any web site and carry on a voice conversation via their PC. Click2Talk removes the one obstacle preventing visitors to an e-commerce web site from completing their purchases online. Users will also be able to bill products directly to their Net2Phone card, which the Company believes will become the ultimate e-commerce solution worldwide. Click2Talk works in conjunction with IDT's Net2Phone, the world's first PC-to-phone service, which has already routed over 20 million minutes of IP telephony calls. Those interested in placing Click2Talk on their web site can receive more information by visiting www.net2phone.com/click2talk, where users can test out the application or by calling 888-872-1230.