Inprise Unveils New Professional Services Organization
Consulting, Training, and Technical Support Resources Integrated into Single Worldwide Organization
SAN FRANCISCO, April 29 /PRNewswire/ -- Inprise Corporation (Nasdaq: BORL - news), a leader in distributed enterprise computing solutions, today unveiled its new Professional Services Organization which integrates a broad range of consulting, training, and technical support resources into a single worldwide organization.
Inprise executives unveiled the new organization at major press and analyst events in San Francisco, Toronto, London, Munich and Sydney, as part of its announcement that the company is becoming Inprise Corporation.
Inprise executives said the new Professional Services Organization is designed to increase Inprise's effectiveness at helping corporate customers and partners successfully develop and implement enterprise solutions around the globe. Bob Perreault, vice president of professional services, will head the organization and he will report to John Floisand, senior vice president of worldwide sales. Rollout of the new organization in all sales regions will be completed over the next nine months.
''Inprise's new Professional Services Organization enables us to provide a complete, unified approach to helping customers maximize their investment in enterprise application development, deployment, and management technologies,'' said Floisand. ''This new organization is one of many examples of how the company has evolved to become an enterprise software company. Inprise is focused on helping customers develop, deploy, and manage distributed enterprise applications; services and support are an integral part of our total solution.''
In conjunction with the rollout of the new organization, Inprise is also significantly evolving and expanding its service offerings. Here are some highlights of those changes:
Consulting Services
The scope of Inprise's consulting practice is being expanded to include design, development, and implementation of enterprise systems and architectures. In addition, consulting services will become more broadly available to all sales regions worldwide. Inprise will use its consulting services in partnership with existing and new systems integration and consulting partners to deliver the required to solutions to large, enterprise customers. The Inprise Business Solution Program currently includes more than 50 high-level systems integrators and value added partners in the US. Inprise also has hundreds of partners around the world who provide value-added services and support to corporations.
Inprise is also expanding the consulting resources at its OEM Customization Center, which was introduced late last year. The Center provides tailored consulting services to Inprise partners that need assistance with embedding Inprise technologies into their products and/or architectures.
Training Services
Inprise will continue to leverage its successful enterprise-training model that includes training with partners and training through partners on a worldwide basis. Partners are a critical element to Inprise's success, and the company will continue to expand it efforts to train and work closely with partners across all Inprise product lines.
Inprise is moving from a ''product-specific''-only training model to include a new ''solution-oriented'' training model as well. This new model integrates training on multiple Inprise products, as well as third-party products, into training on building enterprise solutions.
''This evolution of training is a direct result of our consulting experience with major customers that use multiple Inprise products in their enterprise application development,'' said Perreault. ''The valuable experiences of our consulting organization have been the starting point for the development of our new solution-oriented courses.''
Technical Support
Inprise is integrating its worldwide technical support resources into one worldwide system to better support large, multinational enterprises. This will enable Inprise to scale support resources to meet the needs of any organization it is serving, including those with geographically dispersed locations.
Programs for Service Partners
The Professional Services Organization is also responsible for programs that enhance the knowledge transfer to and the education of Inprise service partners around the world. These programs include:
The Authorized Education Center and The Certified Education Partners Program are for companies that have been authorized to train customers in Inprise's technology. The Certified Instructor Program certifies independent training instructors who have successfully completed an exhaustive set of courses on how to teach Inprise products and technologies to customers. In order to work as a subcontractor to Inprise, an independent instructor has to be certified first. The Certified Professionals Program enables third-party consultants to be certified by Inprise to work on consulting projects that involve Inprise technologies. Any independent consultants who work as subcontractors for Inprise have successfully completed the certification process.
About Inprise Corporation
Inprise Corporation is a leading provider of software and services that simplify the complexity of enterprise application development, deployment, and management. The company is distinguished for its award-winning rapid application development products and for proven scalable middleware. Inprise integrates these offerings with application management products to provide customers with an end-to-end solution. Inprise customers include information technology departments and independent software developers around the world. Founded in 1983, Inprise is headquartered in Scotts Valley, California and has operations in 20 countries around the world. Inprise has more than 900 employees worldwide. For more information on Inprise, customers can visit Inprise Online at inprise.com.
Forward-looking statements in this release, including but not limited to, those concerning Inprise's future financial performance, product availability dates, and the potential features of or benefits to be derived from the company's products, involve a number of uncertainties and risks, and actual events or results may differ materially. Factors that could cause actual events or results to differ materially include, among others, the following: difficulties in integrating the operations and technology of Visigenic Software or other companies or technologies which the company may acquire, possible disruptive effects of organizational or personnel changes, shifts in customer demand, market acceptance of the company's new or enhanced products, delays in scheduled product availability dates, actions or announcements by competitors, software errors, general business conditions and market growth rates in the client/server and Internet software markets, and other factors described in the company's S.E.C. reports on forms 10-K, 10-Q, 8-K, and the Inprise (Borland) prospectus relating to the acquisition of Visigenic Software.
Inprise product names are trademarks or registered trademarks of Inprise Corporation. Other product names mentioned herein may be trademarks of the party using such names. |