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To: Francis Chow who wrote (55534)	5/14/1998 10:35:00 PM
From: Paul Engel	Read Replies (2) \| Respond to of 186894

Francis - re: "Dell does not have anything that others cannot copy - it's just a matter of time . . ." Since when is SUCCESS so easy to copy? Paul

To: Francis Chow who wrote (55534)	5/14/1998 10:48:00 PM
From: Jay Lowe	Read Replies (2) \| Respond to of 186894

>> Dell does not have anything that others cannot copy ... This is not exactly true, witness our parallel comments on the difference between MS and INTC developer relations. Being able to copy does not equal having the will to copy. Dell's distinction is a drive to sell the best stuff available at a given time for a good price with excellent support. No one else succeeds anywhere near as well at putting these pieces together. Yes, technology is easy to copy. Attitudes, on the other hand, are more persistent.