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Non-Tech : Web Street Securities (WEBS) -- Ignore unavailable to you. Want to Upgrade?


To: B.D.Bauden who wrote (381)5/26/1998 8:46:00 AM
From: SC Anderson  Read Replies (1) | Respond to of 1339
 
BD, I've been experiencing the exact same problems, TAVA included. Today, my TAVA equity is missing. Called in already and they say the equity exists on their system, but TAVA prices not showing in DQ or Level II. Last week they thought it might have something to do with new NMS listing. Re: the buying power - I had John in margin dept. explain the formulas they use to calc cash & margin buying power and made a spreadsheet.System used to be top shelf, but as you pointed out, seems to have gone down hill since they've increased clients. Still waiting to evaluate anticipated site changes before I decide to leave. It is my understanding that they may be leaving US Clearing and Nash,Weis in the fall which is good news.

Steve



To: B.D.Bauden who wrote (381)5/27/1998 11:13:00 PM
From: Citidude  Read Replies (1) | Respond to of 1339
 
B.D. and everyone else: PLEASE READ!!!! GOOD NEWS!!!!!!

I've had the worst problem as of late also with the locking up of my computer. I swear my computer never did the things it has done since I got Webstreet!!! If I told you some of the wackey things my IBM Stealth (FULLY EQUIPPED TO THE MAX) has done, you wouldn't believe me.

I know it isn't the computer because it started doing the same things on my computer at work since getting Webstreet!!!

BUT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I called today to complain AGAIN!!!! and demanded to speak to Joe Fox. He was "unavailable" and so I spoke directly to the VP of OP and he assured me that next week, Webstreet is rolling out their NEXT version of the RT dynamically updating quoteserver that will include being able to just click on a "sell" button of a stock you own (if you have it listed on your stock watchlist) which will transmit your sell order!!! Almost a "SOES-like" function!!! TOOOOOO COOOOOL!!!!!!

At least from the countless conversations calling them to complain, this is what I've been told what to expect.

He said that, "We have been getting complaints everyday about the same things you're experiencing" and, "You will find that you will never have those types of problems again."

Chris