If DVNTF can make this a reality and dominate the market, this stock will go crazy!!!!! But first they have to release the software :-) It's make or break it time folks. We will either make lots of money or take a tax write off. What do you think it will be? [The New York Times Business]
May 26, 1998
It's Time for Banks to Dive Into E-Commerce, a Pioneer Says
By BJORN KASSOE ANDERSEN
EDEGAARD, Denmark -- Banks could rapidly transform electronic commerce from a curiosity to a mass phenomenon, but the banking industry doesn't understand well enough how to sell technology, according to one of the pioneers and top experts in the field.
"Within the next few years we'll see applications that are so compelling for digital consumers and merchants that eventually the light bulb will go off for the banks," said Steve Mott, former senior vice president of electronic commerce for MasterCard. While at MasterCard, Mott oversaw the development of the so-called SET standard, a proposed method for improving the security of transactions over the Internet, favored by all major credit card brands.
At the moment, Mott said, most banks have a wait-and-see strategy for the age of digital commerce and they remain reluctant to follow initiatives taken by international credit card associations.
This may change soon because of pressure from new commercial interests establishing themselves on the Internet. "Until about a year ago, people from the Internet community said: 'Why do we need banks?'" Mott said in a telephone interview from his home in Connecticut. "But now, many of the merchants, especially those selling digital content like software, have come back to the banks saying: 'OK, we need your help to prevent fraud and expensive losses.'" With forged credit card numbers being used for purchase of software on the Internet, sellers of digital content have realized that they need a security standard so high that banks will take over the risk of losses.
According to Mott, who resigned from MasterCard in February to become an e-commerce consultant, banks have been slow to see a huge potential. "The marketplace is showing that the banks can provide tangible value also in cyberspace," he said. "The banks should be very happy with that."
While most prophets of e-commerce predict enormous growth rates within the next few years, Mott is much more cautious. Because of consumer skepticism, he said, payment over the Internet will remain a curiosity -- or at best, a business-to-business province -- until banks embrace cyberspace.
"The banks are the trusted brands that can guarantee consumers and merchants a safe environment on the Internet without the risk of fraud," Mott said. With the SET standard, the banks get a system so secure that they are willing to cover losses on the merchants' side. And card holders can be assured that they don't have to worry about abuse of their card numbers on the Internet.
"The conservative buyers and sellers -- which is most of the mass market -- need this kind of assurance before they accept payment over the Internet. If it is not provided by the banks with the SET standard, it has to be done by something very similar to it," Mott said.
As of now, most SET pilot programs are in Europe, but in June Bank of America will offer the ability to perform SET transactions to 700 United States merchants that process about 500,000 Internet payments a year. Mott predicted that, "if banks do it the right way," there could be as many as 10,000 SET-enabled e-shops worldwide by the end of 1998.
The Secure Electronic Transactions standard was developed by Visa and MasterCard to extend the high security of traditional banking to the Internet. SET uses complex cryptography to transmit credit card numbers over the Internet, and digital signatures to ensure that both customer and merchant are authentic. The digital signatures are issued by banks and used by customers and merchants for identification in the virtual world. SET is considered safer for use over the Internet than the SSL (Secure Sockets Layer) protocol, which is an open, nonproprietary standard used in most browsers today.
"The SSL standard has proved safe so far," Mott said. "But if, for example, we have a major SSL security problem that occurs in 1998, that will discourage the vast market from doing online commerce for a very long time."
Even as a strong believer in the SET standard, Mott readily admitted that a lot of other solutions to e-commerce safety will be developed. And he said that banks will not be able to force through a top security standard like SET if they aren't able to convince the market of its advantages. A major problem is that SET, as a completely new standard, needs its own software, which currently is not built into Internet browsers. Also, a consumer who installs SET can do so on one computer only and then must do all Internet shopping from that machine.
Mott said that a new, enhanced version of the widespread SSL standard will improve security and could become attractive because it will be distributed with all new Internet browsers. For some merchants and consumers, the enhanced SSL standard will provide sufficient security. But, Mott maintained, SET will still be safer than SSL -- and for high-risk vendors like the airline industry and the sellers of digital content, it will be a very appealing solution over the next three to five years, he said. One of the U.S. pioneers, Air Travel Card, will start using the SET solution this summer, selling tickets from American Airlines, Lufthansa and Swiss Air.
The dilemma of consumers being tied to one SET-enabled computer for all their shopping will be solved with so-called "chipcards." When credit cards get a built-in microchip, the digital signature will reside on the credit card instead of on the hard disk of a computer. Chipcards are part of the planned version 2.0 of the SET standard, for which no release date has been scheduled yet. But chipcards could also be combined with the current SSL standard, which could solve most of the security issues experts currently are worried about.
"If we can get the chipcard infrastructure in place, it is inherently faster, easier, cheaper and more efficient, not only for the consumer but also for the merchants," Mott said.
Why, then, didn't the banks go for the chipcards in the first place? According to Mott the answer is simple: Banks have been talking about chipcards for a decade but they haven't been selling them.
"They never developed a convincing business case," Mott said. "And I don't think the banking industry really understands how to sell technology. They are a little afraid of it. That is true for what's happening with the SET standard, also. What the banks need is some help and some partners to show them the way."
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* MasterCard's SET site
* Netscape's explanation of SSL
[The New York Times Business]
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