Silicon Investor (SI) -- The First Internet Community

STOCKTALK

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor. We ask that you disable ad blocking while on Silicon Investor in the best interests of our community. If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.

Strategies & Market Trends : TA-Quotes Plus -- Ignore unavailable to you. Want to Upgrade?

To: Gary Lyben who wrote (5050)	6/29/1998 3:14:00 PM
From: Ken Adams	Read Replies (1) \| Respond to of 11149

Gary and all... I just spent the past 30-40 minutes in a complete re-install. I had tried to re-install the upgrade over the top of what I had, but that didn't work. I uninstalled QP, then re-installed from the CD first, then from the upgrade. All is well! Except, I neglected to uncheck the note on my data files so I have to get all that from June 10 to date. Tonight's download will be lengthy. Whatever was a problem went away and I was also able to transfer all history from the CD to my drive, as well. Now, I am half afraid to try virtual, but have to. Just wish I knew where all this came from. I suspect defrag may have moved something is shouldn't have, as Bob Jagow suggested. But, I've never had anything like this before, and I use defrag regularly. Thanks to all who offered suggestions and help. Ken

To: Gary Lyben who wrote (5050)	7/2/1998 12:03:00 PM
From: Nazbuster	Read Replies (3) \| Respond to of 11149

Gary, I have visited the Quotes Plus web site for a few weeks and just yesterday called up to order the product/service. I was disappointed to find out that my costs were NOT $29.95/$12.95, but $49.95/$18.95 plus an additional charge for mutual fund data. To say the least, I felt like the experience was bait-and-switch. I have been planning to acquire some trading/charting software and have been evaluating several options. Your price was low enough to not worry about my final choice. At $50.00, I balked because it might be better to apply the funds elsewhere. Likewise, at $12.95, I could ignore other data feed options and go with your service even if I selected another source as well. When your order taker quoted the final price for a 6-month service plus software, I almost choked! I had no clue the prices had changed. It is a trivial matter to make changes to a web site. I told your order taker how I felt and that I expected you to change the web site to stop the mis-information or I would expect to get the product for the advertised prices. I see it is still the same today. Yesterday, I almost ended the phone call without ordering because I have learned that relationships that start on a sour note usually end that way. I went ahead and ordered because of the recommendations of a couple of people. I hope you will show you care about your customers and correct the pricing on your web site.