To: Frederick Smart who wrote (22957 ) 7/1/1998 12:53:00 AM From: DJBEINO Read Replies (1) | Respond to of 42771
Novell's greater China strategies offer new horizons for executive Michael Wan, Novell's managing director in Hong Kong, says the expansion of his responsibilities to include the network software maker's business in Shenzhen and Guangzhou offers a chance for exposure to the mainland IT market. Mr Wan sees it as a step forward in his career. Two years ago, he left his position as the general manager of System-Pro, a leading SAR distributor of computer products, and joined Novell in a move to gain wider experience. Novell recently restructured to form a greater China business unit. Before restructuring, Mr Wan headed the company's Hong Kong office and also oversaw relationships with the company's distributors in the Philippines, Thailand and Pakistan. He no longer oversees these countries now that he runs operations in southern China. He said the greater China region would better utilise resources, and centralise and accelerate product localisation, including translation of brochures and marketing materials from English to Chinese. The SAR office also will help train more than 200 re-sellers in the mainland. Reorganising into an integrated greater China business region would help Novell to better serve customers such as multinational corporations, with offices throughout the region, said Mr Wan. Mr Wan said Novell would adopt a "mixed model" for greater China, respecting the differences between the mainland, SAR and Taiwan markets. It also would keep daily operations at regional offices independent. According to Mr Wan, most Novell customers in Taiwan and the mainland are using NetWare 3 series network operating systems while in the SAR, NetWare 4.11 is the most common. Mainland users also differ in that they do not have adequate respect for intellectual property and service. The millennium bug has raised an unprecedented challenge for the industry, but also has created an opportunity to educate the market about the value of intellectual property as users of pirated software would not be able to get services and technical support to clean up products.