Silicon Investor (SI) -- The First Internet Community

STOCKTALK

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor. We ask that you disable ad blocking while on Silicon Investor in the best interests of our community. If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.

Microcap & Penny Stocks : TSIS: WHAT IS GOING ON? -- Ignore unavailable to you. Want to Upgrade?

To: Tobasco who wrote (3071)	7/13/1998 8:44:00 AM
From: gary g	Read Replies (1) \| Respond to of 6931

HOW CLOSE IS THIS TO TSIS//////???? with Periphonics Interactive Voice Response CINCINNATI, July 13 /PRNewswire/ -- Security First Group, a Los Angeles- based provider of financial services has integrated Cincom's document creation and production software with the Periphonics Interactive Voice Response (IVR) system to process customer information requests automatically as a result of customer phone calls. Security First Group (SFG) is a leading provider of tax-deferred annuities for retirement savings for more than 120,000 pension plan participants. The company uses Cincom's AuroraDS to dynamically create loan documents, statements of account, and other customer-requested information by merging mainframe data with information input by customers through IVR menu choices. The system provides SFG customers 24-hour access to account information. "Our customers continually look to us to provide more flexible products and features to meet their changing requirements," said Kurt Schmidt, SFG business process consultant. "In many cases we're exceeding their expectations. This type of technology not only enhances our ability to service our customers, it gives us a competitive edge in our industry." Security First Group's call volume is supported by a Periphonics VPS 9000 system configured with 24 ports connected to incoming T1 trunks. The system accesses an MVS-based host running CICS applications and prints to two Xerox 4090 printers. The company has received dramatic improvements in productivity using AuroraDS to manage sophisticated document creation, production, and assembly requirements. Millions of pages are generated each month in the form of personalized correspondence, maintaining more than 2,700 document models. As a result of this innovative use of technology, SFG was honored in 1997 by the Computerworld Smithsonian Awards. Cincom Systems, one of the world's leading providers of document assembly software systems, and Periphonics, the largest dedicated supplier of Interactive Voice Response (IVR) systems, recently announced a joint marketing alliance to promote integrated customer interaction systems such as the SFG solution. About AuroraDS Cincom's AuroraDS software product suite provides its users with enterprise-wide document creation, production and management capabilities. AuroraDS is installed in over 2,500 organizations worldwide. Available in many languages, it is used by insurance companies, financial institutions, utilities, and government agencies to mass customize documents essential for high-impact communication with their key audiences. AuroraDS users can create reusable document components in a graphical environment on their PC. They then can create, edit, view and produce customized documents on their LAN or host networks. AuroraDS supports Metacode, HP(R) PCL, PostScript(R), or AFP(R) printing technology. Documents can also be electronically output to the Internet, fax or e-mail. About Periphonics Since 1970, Periphonics has been helping organizations around the world use IVR technology to improve the services they provide to customers while lowering their operating costs. Headquartered in Bohemia, New York, Periphonics (NASDAQ:PERI) is the largest dedicated IVR supplier, offering unmatched breadth and depth of expertise in data processing, call processing, and application development. About Cincom Cincom Systems, headquartered in Cincinnati, Ohio, is one of the world's leading and most experienced computer software firms, serving the business needs of organizations for 30 years. Cincom offers mission-critical software ranging from document management and manufacturing applications, to solutions for object-oriented and fourth-generation language application development and database management systems. Cincom can be contacted by e-mail at info@cincom.com, by phone at 1-800-2CINCOM or at its World Wide Web site (http://www.cincom.com).