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Pastimes : Dream Machine ( Build your own PC ) -- Ignore unavailable to you. Want to Upgrade?

To: Spots who wrote (1919)	8/12/1998 10:03:00 AM
From: Sean W. Smith	Respond to of 14778

Spots, I understand what your saying. I have had the opposite expierence in the past with MAJOR OEM's. That are always prompt and responsive in making repairs, Always. The only time I have had problems are when parts aren't in stock. I guess this contract would be with some third party and subject to the BS you describe. That would probably explain why I would never buy one of these.... Sean

To: Spots who wrote (1919)	8/13/1998 6:18:00 PM
From: Michelino	Read Replies (2) \| Respond to of 14778

I agree with your reasoning and approach when it comes to most consumer appliances and automobiles. But for a home business computer, a 90 day warranty is much too short. Monitors, floppies, hard drives, CD-Rom drives and printers do occasionally fail. Remember this: in most cases where a livelihood depends on a computer, the down time is the true expense, not the part replacement. If the use of a warranty can help expedite a repair and get you back on-line, then the benefit may be viewed as priceless. No business owner should evaluate the worth of insurance using only the price of parts. When it comes to computers, I've had very good luck with direct vendors such as Gateway and Dell living up to their warranty claims and expediently...often with next day delivery of ,say , a blown monitor or even a motherboard (and after 90 days). In fact, I've had good luck with such service even well into the three year warranty of parts that is standard with most of the big build to order vendors. And when it comes to portables, I believe that is foolhardy NOT to extend the warranty (with some sort of express next day guarantee) for any machine that is critical to a job or business for as long as you expect to make use of the machine. Regards, Michael