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Strategies & Market Trends : TA-Quotes Plus -- Ignore unavailable to you. Want to Upgrade?

To: Jeffrey W. Heebner who wrote (6066)	8/20/1998 2:19:00 PM
From: Michael Quarne	Read Replies (2) \| Respond to of 11149

Hi Jeffrey, 1. Have you un-installed all of QP1 2. Can you connect to the internet at all? 3. If so can you go to Microsoft.com or QP2.com? 4. Can you download from the internet at any other location? If you can do these you should be able to DUMP Netscape and get IE 4.01. When you do that you will find that your problems will go away! Arctic Mike

To: Jeffrey W. Heebner who wrote (6066)	8/20/1998 6:06:00 PM
From: TechTrader42	Read Replies (1) \| Respond to of 11149

What is occurring is that after I connect to my ISP (ATT Worldnet) and try to download QP2 is dialing again. I checked the box saying not to dial and now I merely get a not saying cannot connect to www.qp2. I must be missing something here. Are you using the Internet Downloader (QPnet.exe)? That wouldn't dial again. If you're not using the Internet Downloader, but downloading via the 800 number, why are you connecting to your ISP first? That just ties up the phone line so that the direct-dial downloader (Auto Update) can't get through. Try clicking on the Internet Downloader when you're on line. Go to Start, Programs, Quotes Plus 2 and then Internet Downloader. When you're not on line, go to Start, Programs, Quotes Plus 2, and then Auto Update. Auto Update is the direct dial. You can't be on line when you use it. But you knew this, I'm sure, and I'm completely missing the point. You did say you called QP, and if it were as obvious as what I've just said, they would have solved the problem. Brooke

To: Jeffrey W. Heebner who wrote (6066)	8/21/1998 1:20:00 PM
From: Sean W. Smith	Read Replies (1) \| Respond to of 11149

Jeff, Do this test. Disconnect from your ISP. Double click on Netscape??? Does it dial the correct ISP??? Do you have more than 1 entry If not go into internet explorer 3.0 and adjust the connection properties to connect to your correct ISP. I think you will find this is your problem. QP2 and anything else using MS MFC classes for winsock uses IE's dial and proxy settings. I am 90% certain this is whats causing your problem. Sorry I would have responded last night but as some of your probably noticed SI posting was broken. THis morning SI was overloaded... Sean