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Non-Tech : MB TRADING -- Ignore unavailable to you. Want to Upgrade?

To: mr.mark who wrote (916)8/23/1998 8:49:00 PM
From: wallacestevens  Read Replies (2) | Respond to of 7382
 
Regarding Waterhouse, I have lost so much money because of their system that I am probably going to file some kind of action against them, either legal action or a complaint with the SEC.

Have you also noticed that every time you talk to somebody on the customer service line you get a new a different rule about the way things are? In my experience, Waterhouse's online system is designed to make themselves as much $$ as possible, and the customer be damned.



To: mr.mark who wrote (916)8/23/1998 11:32:00 PM
From: Dr. Harvey  Respond to of 7382
 
that is a great story, and a profitable lesson. I will check with them to see if a simple phone call alleviates that stressor.



To: mr.mark who wrote (916)8/24/1998
From: PETER COSTES  Read Replies (2) | Respond to of 7382
 
i ALSO HAD THE SAME PROBLEM THAT YOU HAD AT WATERHOUSE BUT I LOST 1500 DOLLARS BY THE TIME I ARRIVED AT MY OFFICE AT 3:30. I sold 300 ca twice and ended up short 100 shares. That day i thought i had 100 shares long but they said i was short. The stock went up 5 dollars and Waterhouse said too bad that the canceled order did not report until 2 hours later!


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