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To: The Phoenix who wrote (64767)9/10/1998 3:44:00 PM
From: freeus  Respond to of 176387
 
re who buys Gateway, CPQ or DELL

Last year Mikie was interviewed about CPQ's acquisition of Dig Equip. He indicated he was adverse to acquiring any company, that he felt mergers were difficult and costly and that DELL prefers to improve itself from within.
Freeus



To: The Phoenix who wrote (64767)9/10/1998 3:47:00 PM
From: LWolf  Respond to of 176387
 
Gary.... who buys DELL?

At the attached link you'll find the reference for Harvard Business Review Press. The HBR article on DELL's business model can be purchased online (.pdf format) for a nominal amount. The article discusses their business model and their customers.

#reply-5405956

regards,
laura



To: The Phoenix who wrote (64767)9/10/1998 4:02:00 PM
From: LWolf  Read Replies (3) | Respond to of 176387
 
Gary... don't know if you saw this post from interview with MD.
#reply-5545989

here's one of the key ideas:

YOUR COMPETITORS ARE MOVING INTO THE SERVICE MARKETS. IS DELL
THINKING ABOUT GOING INTO THE SERVICE BUSINESS?

ANSWER (DELL):

Well, you know, it's almost like we are going in 180 degrees different directions.
Dell's moving its service model to the Internet in automated, non-labor intensive
fashion, and our competitor
acquired a company with 55 thousand employees who are primarily field based
service - which is really more of a traditional, old way of doing service - and I really
like that equation - that sounds
like a good way to compete to me and I'm real excited about that.