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To: Cliff Daniel who wrote (3073)	10/26/1998 11:36:00 PM
From: David Lawrence	Respond to of 32917

You're right - I didn't even notice hop 12. That's atrocious.

To: Cliff Daniel who wrote (3073)	10/26/1998 11:40:00 PM
From: justaninvestor	Read Replies (1) \| Respond to of 32917

Hi Cliff (I remember you from our MTEI days) I e-mailed Brad my tracert - he says he's had complaints from other @Home Canadian users and I guess he's asking his tech guys if anything can be done or "is this an unavoidable Sprint backbone problem"? I sure don't like the word "unavoidable" in there! What I don't understand is that when I had a telephone based ISP (I had 2 different ones), I didn't have this problem. It wasn't as fast as when my cable modem was ripping, but it was never as slow as 15-30 seconds on average to load a page. I'm sure this is a dumb question, but what route were they taking and why can't @home do the same? I'm still in the same physical location but obviously that doesn't matter. BTW Cliff, I read your MTEI saga from time to time - a great piece of work.