SYD PRESS RELEASE AND COMMENTS
Good evening to you all. Please find enclosed the latest press release from Sideware Systems. The release is self-explanatory and represents a very meaningful step forward for SYD and its Dr. Bean product.
The two most significant excerpt from the press release are as follows:
"The two-month test period begins in November. Once this phase is complete, commercial shipping of Dr. Bean will commence in January 1999."
"Judging by the response Dr. Bean received at our demonstrations at Internet World, there are a number of companies prepared to integrate this product to their e-commerce site as a pilot." (Owen Jones)
We are very pleased with the progress of Sideware Systems to date. Today's announcement clearly demonstrates the company is on the verge of generating meaningful revenues from its Dr. Bean product, commencing in the new year.
To this end, shareholders will remember comments made in the SYD corporate update, in which it was stated:
"Based on this fundamental progress, the company is very comfortable in conservatively forecasting revenues of $10,000,000, on a regional level, over the next 18 months. This type of forecast represents a divergence from previous SYD updates in which the company was unwilling to make any forecasts.
However, the company now believes that all the necessary parts are now in place for making such an announcement."
Keep in mind these comments were made prior to signing its e-commerce agreement with SAIC Corp.
Further details with respect to companies involved in the test phase can not be released at this time.
In addition, SYD also announced the release of Net Notions 2.0 this afternoon.
That is all for now.
Have a good evening.
Regards,
Agora Internet Relations Corp.
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SIDEWARE BEGINS CUSTOMER TESTING OF DR.BEAN E-BUSINESS SOLUTIONS
FOR IMMEDIATE RELEASE - OCTOBER 27, 1998
Vancouver, BC - Sideware Systems Inc. (VSE symbol: SYD) has identified a number of clients to begin beta testing of its revolutionary e-commerce, customer service software, Dr. Beanä. The two-month test period begins in November. Once this phase is complete, commercial shipping of Dr. Bean will commence in January 1999.
Dr. Bean is a value-added product that can be integrated with IBM middleware products, like DB2, Net.Commerce and Websphere to create e-commerce solutions. For instance, when Dr. Bean is integrated with Net.Commerce, the customer service representative (CSR) can view the customer's shopping history. Companies can use Dr. Bean to deliver live, personalized customer service over the Internet from their own e-commerce site. This innovative product, written in 100% Java, adds interactive exchange to Internet web sites enabling companies to personalize a customer's purchase experience at their sites. E-commerce CSRs equipped with Dr. Bean can take control of customers' browsers and lead them through web pages on a guided tour, or follow them to assess their purchasing interests. With a single mouse click, customers can access and "chat" with a live CSR about sales specials, alternate products, shipping or any other service questions.
"Dr. Bean is an innovative e-commerce customer service tool that is changing how companies respond to their customers," said Owen Jones, CEO of Sideware. "Judging by the response Dr. Bean received at our demonstrations at Internet World, there are a number of companies prepared to integrate this product to their e-commerce site as a pilot. It is the ideal solution for e-commerce sites that require any sort of real-time customer service."
For more information regarding Dr. Bean or any Sideware product, visit Sideware's Internet Web-site at sideware.com.
Sideware offers a family of software products that use its patented concurrent technology to produce user-friendly, collaborative and e-commerce solutions. Net Notionsä is an easy-to-use groupware messaging system that provides instant communication through a "sticky note" interface. Hot Notions? is a free groupware messaging service that offers a unique and exciting means of travelling the Internet. Tagalongsä is an easy-to use personal annotation product that lets users peel off an electronic note, write or record sound on it, and link it to web pages, files and documents. For further information on Sideware's products or services, please visit the following web sites: www.sideware.com or www.hotnotions.com.
ON BEHALF OF THE BOARD
OWEN JONES
CEO, DIRECTOR
Investors are encouraged to direct shareholder questions and/or join an on-line discussion regarding Sideware System's performance at www.techwestmgmt.com. Through this forum offered by TechWest Management Inc., anyone can register as a member and participate directly in web-based conversations with a Sideware Investor Relations Representative. Sideware Systems Inc. is a publicly traded company on the Vancouver Stock Exchange trading under the symbol: SYD.
INVESTOR CONTACT: Jennifer Burke at jennifer@sideware.com 604-986-6121 ext.249
MEDIA CONTACT: Stacy Imyak at stacy@sspr.com, 847-291-1616 ext.224
THE VANCOUVER STOCK EXCHANGE HAS NOT REVIEWED AND DOES NOT ACCEPT RESPONSIBILITY FOR THE ADEQUACY OR ACCURACY OF THIS RELEASE.
The Private Securities Litigation Reform Act of 1995 provides a "safe harbor" for forward-looking statements. Certain information included in this communication (as well as information included in oral statements or other written statements made or to be made by Sideware Systems Inc.) contains statements that are forward-looking, such as statements relating to the future anticipated direction of the high technology industry, plans for future expansion, various business development activities, planned capital expenditures, future funding sources, anticipated sales growth and potential contracts. Such forward-looking information involves important risks and uncertainties that could significantly affect anticipated results in the future and, accordingly, such results may differ from those expressed in any forward-looking statements made by or on behalf of Sideware Systems Inc. These risks and uncertainties include, but are not limited to, those relating to development and expansion activities, dependence on existing management, financial activities, domestic and global economic conditions, changes in federal or state income tax laws, and market competition factors.
DISCLOSURE STATEMENT
AGORA INTERNET RELATIONS CORP. receives a monthly monetary fee from Sideware Systems Inc. for the purposes of communicating with Internet shareholders - both current and prospective - to increase awareness of and interest in Sideware Systems Inc. AGORA INTERNET RELATIONS CORP activities are aimed purely at keeping their clients' shareholders and prospective shareholders informed about their company. These activities consist of providing investors with previously disclosed factual information concerning the company, comments from company principals, copies of material that has been filed with regulatory authorities, comments prepared by registered brokers or investment dealers and material published in newspapers, magazines or journals.
AGORA INTERNET RELATIONS CORP does not participate in the maintenance of an orderly market in their client's securities, nor is required, or receives an incentive for, the maintenance or achievement of a price or trading volume for their client's securities at a certain level, for a specified period of time or by a certain date. AGORA INTERNET RELATIONS CORP. may, at any time, own shares in the company.
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