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Non-Tech : AMERITRADE HLD A (NASDAQ:AMTD) -- Ignore unavailable to you. Want to Upgrade?

To: Gil Gilbertson who wrote (431)	11/4/1998 3:04:00 PM
From: AugustWest	Read Replies (3) \| Respond to of 1848

Gil, I have brought it up with them. This is not my only avenue. And I respectfully disagree with your statement that this is the wrong place for the discussion. This is a thread to discuss the stock performance of AMTD. If customer service sucks, and their system isn't capeable to support the action they are trying to do, then the investing public has the right to know about it. If you are buying a new car, are you going to just buy it because of what the car dealer says? Or would you look to orther sources to get a more objective view? I'm not short this stock, I do trade with them though, and there in lies my motives. If you continue to remain passive when there are MAJOR problems, what is the insentive to make a change? NONE. I'm happy for you that your trades went through with out a glitch, but they cost me some good money today, and that's the bottom line here. Maybe if you get screwed a few times you will have a different opinion. Closing, Sorry I'm not helping you, maybe the next person who thinks of investing or opening an account in this piss poor excuse for a company will be helped. And yes, this is helping me. Gotta' go on....What about their commercials????That is the biggest crap i ever heard...fast...accurate trades.... I got some swamp land in florida to sell anyone too! And who is going to help me? Customer service? When I have to wait 3+ minutes to get a live broker? Sorry, the ship has come and went in some cases. And there is nothing they can do about it. Is that help? Maybe they should just force me to close my account, I suppose that would help. but I ain't gonna' leave, that would be too easy for them just to replace me with another sucker that's willing to put up with their crap for a year or so. I'll be here harping and being critical until they get it right. If that happens, I will change my tune, and express my total delight with them. If you are a share holder in this company, I am sorry for all this stuff, but maybe you guys ought to take off the rose colored glasses. I don't see it getting better any time soon. FTR, I have read the EGRP thread too, and there seems to be close to the same problems with them too, Nature of the beast, well lets conquer the beast, and get it right, other wise it will just keep going this way, and change at their leisure. There, I'm out of breathe right now.