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Non-Tech : AMERITRADE HLD A (NASDAQ:AMTD) -- Ignore unavailable to you. Want to Upgrade?

To: AugustWest who wrote (432)	11/4/1998 3:35:00 PM
From: BWAC	Read Replies (1) \| Respond to of 1848

Gil, I couldn't agree more with what AugustWest just said. That sums up the whole situation. Whats better than feedback from customers directly to the investor? Especially when the company itself has been unable to alleviate the technology problems thus far. Despite my repeated calls and emails and calls and emails and request to talk with a manager and more calls and more emails and more requests to talk to a manager.

To: AugustWest who wrote (432)	11/6/1998 2:49:00 PM
From: Gil Gilbertson	Read Replies (1) \| Respond to of 1848

I have no problem with my fellow traders stating the problems they are having but I believe the Rhetoric gets a little out of line and as I said if you want to cuss someone out do it on the phone directly or email them direct. We should not use this as a place to vent our emotions, but to trade information on a factual basis. I believe after reading the posts that the problem might be if you are using Ameritrade for daytrading for a half or threequarters of a point you might look to someone like grotrade.com instead. They cater to daytraders with direct orders to the market makers but they charge a mo. fee and 19.95 per trade. I find that Ameritrade fits my style, which is to take a position for several weeks or months. Examples of recent trades are a position in OWN bought at the selloff for 4.125 and now 12.5 or CY at 7 and now 11+. I use www.wallstreetcity.com" to monitor my positions as they have the best real time charts and quotes and can be updated every 6 seconds. From there I go to AMTD for the low rates. I have problems only on days like Oct presented using this more relaxed approach...Ameritrade is fully aware that they must have the best system possible to keep their clientele. They also know that they only have about 18 months to grab online market share. It is the same strategy that paid off so well for AOL a couple of years ago and it worked for them. I dont think we can argue with success, but do what you have to do but realize they have grown from 97000 to 306000 in just over a year. .good luck gil