To: Bill Harmond who wrote (24706 ) 11/6/1998 11:34:00 AM From: Rob S. Respond to of 164684
"All hail Amazon, the King of Internet Commerce!" My how the discussion of Amazon's "technical superiority" in Internet commerce has changed over just the past three months. A few months ago, NZMA was seen as being in a leadership role in the technology of the Internet. Market analysts, such as Lamie, said that Amazon had a significant lead that others would find difficult to catch up with. I agreed at the time that Amazon delivered advantages to their customers but said that it would not take that long for competitors, particularly B & N, to catch up. Take a look at B & N's site and then open another window on Amazon's: barnesandnoble.com amazon.com . Whereas as few months ago the distinctions were significant, today they are difficult to determine and mostly off-set by other features. I still give a slight nod to Amazon because of the more extensive reviews, a well carried out music site. In the context of the entire "web experience", B & N is now most of the way toward achieving parity or surpassing Amazon. Amazon announced that they will add software. B & N already has it. During the cc, Bezos touted the benefits of "single click ordering". B & N has it. Now Barnes online is 50% owned by Bertelsmann, the worlds largest print media and book club company, and the parent company own Amazon's largest book supplier. The company's press statement alludes to instant publishing of out-of-print titles using Ingram's capabilities. Hmmm . . . order a hard to get book or manuscript on-line and have it printed out on demand and shipped within 48 hours. That destroys Amazon's claim to having the most titles and out-of-print stuff. "Barnes & Nobel IS the largest supplier of on-line books on the planet".