As To Good Reading and Background...
I'd suggest starting with Geoff Moore's THE GORILLA GAME. It will help set up certain concepts, giving you some background about both SAP, the giant Enteprise Resource Planning vendor, and, of course i2.
The coming battle IS pretty much between SAP and i2. Most analysts, including Forrester Research and Gartner Group and Meta Group, recognize that i2 has a considerable lead in Supply Chain Management (SCM) and most particularly supply chain PLANNING and OPTIMIZATION. SAP will be hammering home two things:
(a): All enterprise applications are enterprise applications are enterprise applications... and thus SCM is just a logical extension of ERP.
(b): We, meaning SAP, have a giant install base of ERP customers who don't want to have to hassle with another best-of- breed solution (i2) or, less kindly, a "bolt-on application" that will create all sorts of integration problems.
As for (a), it's a patent falsehood. There is a difference in kind between ERP, a transaction-focused system, and SCM, a multi-enterprise, collaboration-based system. Truth to tell, ERP hasn't even perfected being ERP, yet... and now it wants a chunk out of my supply chain? No. Repeat: HELL, NO... not MY supply chain. Further, ERP has long been a misnomer. It's weak in the "P", the planning area. And Planning is something that i2 is prohibitively strong at. But, all of that said, SAP is a giant and has giant BRANDWIDTH and will try to make this case in a GIANT way.
Further, i2's been perfecting its supply chain management products and services--its services are pretty darned awesome as well--FOR TEN YEARS. Has 500 customers worldwide, including all of the world's top 10 PC companies... including your beloved DELL (a topic I am, well, somewhat familiar with... a-hem). Has something called a Business Release Methodology that ensures a project achieves ROI quickly, thus buildiing momentum and the business case within the enterprise. Has certain customers who are now working on their SIXTH repurchase of ITWO products... a wonderful, though quiet endorsement. Etc...
As for (b), there is at least a grain of truth here. But, the largest SAP R/3 installation in the world is an i2 customer---so much for the integration problems. Add in Texas Instruments, OxyChem, Vanity Fair and other SAP R/3 sites that are also i2 RHYTHM (that's the product name) customers... and the integration bugaboo seems more like specter than substance.
As for reading and resources, here's my pick list...
cio.com has an ERP/SCM executive resource center that, aside from the fact it lumps two disparate topics together, is a pretty good place to start. Please note that in that center there is a Forrester Research report called Beyond ERP from 1997 that is a helpful piece. Also, in general, just keep your eyes open for Bobby Cameron's (A Forrester analyst) work on SCM and what Forrester calls "dynamic trade"... which sounds a lot like e-BPO... i2's latest initiative. By the way, i2 just presented at Forrester Friday afternoon during their "Real--Time Economy" show.
erpsupersite.com is a resource and links site created by Jim Zimmerman, an R/3 guru (I guess). The site, as one might guess is very, very focused on SAP and ERP... but it does have occasional articles on i2 and the supply chain management sector.
Try to get your hands on brokerage house reports, most especially those from George Gilbert at CS First Boston. If there is anybody who knows more about ITWO... with the exception of Sanjiv Sidhu... I don't know who it is.
There are about three books on supply chain management that I have bothered with... but I would save those for later in your research.
When this site isn't buggy, I'd also suggest news-real.com, an INFOSEEK spin-off with a product called Industry Watch that helps you find references in somewhat obscure publications like the Asian pub, The Straits Times, and the Journal of Commerce. Also, I'd go to newspage.com and do periodic one-week searches for articles... sometimes these will be labeled PREMIUM, meaning they will want to charge you. But, do what I do... copy the URL reference and see if you can get into the REFERENCED site directly without paying a red cent.
In general, remember that when doing searches at search engine sites like hotbot.com or infoseek.com or metacrawler.com (which pretty much obviates the necessity of searching the other places), it is wise to put your multi-word search query in QUOTES... or you will get too much garbage. As a final note, I have recently downloaded Infoseek's marvelous distributed search tool called Express and signed up at companysleuth.com to "stake out" ITWO and others in my portfolio.
Hope this helps. And good luck with your ITWO investment.
Best Regards,
c m |