To: Paul Engel who wrote (68501 ) 11/12/1998 10:04:00 PM From: Paul Engel Read Replies (2) | Respond to of 186894
Intel Invetsors - Intel Has to Replace Some Pentium II Motherboards. Looks like Intel has run into a little Quality Control problem on a weird combination of Motherboard and Power Supply. Paul {========================}infoworld.com Intel to replace flawed motherboards By James Niccolai InfoWorld Electric Posted at 5:31 PM PT, Nov 12, 1998 Intel has been alerted to a glitch in some of its desktop motherboards that has left some recent PC buyers unable to boot up their machines, a company spokesman has confirmed. The problem affects Intel's SE 440BX-2 motherboards, which are designed for use with Pentium II-based desktop PC systems, Intel spokesman Robert Manetta said. Only boards manufactured during the month of October were affected by the problem, and the issue only arises when the motherboards are used in conjunction with a certain type of power supply, Manetta said. Intel won't say how many motherboards were affected by the problem. "Everything coming off the production line now is fine," Manetta said. Users will know if they have one of the faulty motherboards because when they unplug their system from a wall outlet and then plug it back in again, there is a chance that the machine won't reboot, Manetta said. Intel has given a test kit to its PC manufacturing customers to help them identify the affected machines and will replace the faulty motherboards at no charge. Users who think there is a problem with their system should contact the outlet they purchased it from, Manetta said. Intel, in Santa Clara, Calif., can be reached at (408) 987-8080 or www.intel.com. James Niccolai is a San Francisco correspondent for the IDG News Service, an InfoWorld affiliate. Go to the Week's Top News Stories Please direct your comments to InfoWorld Deputy News Editor, Carolyn April Copyright © 1998 InfoWorld Media Group Inc. InfoWorld Electric is a member of IDG.net