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Non-Tech : AMERITRADE HLD A (NASDAQ:AMTD) -- Ignore unavailable to you. Want to Upgrade?


To: AugustWest who wrote (448)11/13/1998 3:12:00 PM
From: BWAC  Read Replies (1) | Respond to of 1848
 
Error -- System resources too low to access quote system.

I called tech nonsupport. Seems there is some problem with their computers (never would have guessed) again.

The person I talked with was nice though. She was rather frustrated herself with all the continued problems. Said all she does most days is answer calls from angry customers. She agreed that these re-occurring problems have long since become ridiculous, but could not offer any reassurance that the end was in sight. Just offered to transfer me into the que for the phone wait to place a trade. (7 minutes by the way). Same old same old. But who cares. Screw AMTD. I placed the trade at Brown while I was on hold and only paid 5 bucks commission.

YES there are better alternatives than this AMTD bs.



To: AugustWest who wrote (448)11/13/1998 3:15:00 PM
From: BWAC  Read Replies (1) | Respond to of 1848
 
AugustWest:

This board is absolutely the place to discuss poor service. The company hasn't been listening all year long. Maybe the stockholders will get the ball moving. If they ever get their head out of the sand.

And better yet. Tell your story and let potential new customers know about your less than desirable experiences. I sure read up about a broker before sending any money. And I expect most others do to.