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Technology Stocks : Amazon.com, Inc. (AMZN) -- Ignore unavailable to you. Want to Upgrade?

To: Robert Rose who wrote (27386)	11/20/1998 1:46:00 PM
From: OtherChap	Read Replies (3) \| Respond to of 164684

Interesting, Amazon revealed the 3:1 split at the last shareholder meeting, months ago.. Glenn, how did we miss this one? :) sec.gov

To: Robert Rose who wrote (27386)	11/20/1998 3:09:00 PM
From: Robert Rose	Read Replies (3) \| Respond to of 164684

Here is an email I recently received from our favorite (!?!) company. <Greetings from Amazon.com! We wanted to give you an update on your recent order including an out-of-print search request. At this time, we have not yet located the item that you requested. Please rest assured that we will continue searching until you let us know that you would like us to discontinue our efforts. When a match is found, we will contact you by email to request your approval of the price of the item. You can check the progress of your Amazon.com orders at any time by following the "Your Account" link at the bottom of our home page. For your reference, here is a summary of your order: 1 of Richard Ney "Making it in the market : Richard Ney's low risk system for stock market investors" Out of print; availability varies> I don't remember every getting such service at a "bricks-and-mortar" store. What I remember instead was, "According to our computer, that book is out of stock and we don't carry it. Sorry...." The latest Internet buzzword for this kind of service is "rational branding," ie, developing your brand name not by banner ads or any other advertising (per se), but rather by meeting the customer's best expectations. As a customer, my personal experience is that I have no reason to fault NZMA. And then you have the issue of stock price. Not only does Mr. B. seem to be doing so much right to satisfy his customers (again, my experience only), but he's a master bar none at managing the company's stock to achieve the company's best interests (yes, I am ready, flame-proof suit on!). Other companies such as msft and csco must also be noted here, but none achieves this level of sophistication, IMO. At any rate, these are two reasons, customer satisfaction and business savvy (or brilliance, or genius?), that reaffirm my view that this company is a freight train aiming at anyone or anything (shorts?) in its way (long term). Of course there is the issue of profitability, as has been rehashed on this thread ad infinitum. Wall Street is giving Jeff two years to put that issue to rest. Ever hear of another company starting with the letter M? A is only its younger brother. JMO. Rob