To: Mohan Marette who wrote (84227 ) 12/8/1998 2:42:00 PM From: DellFan Read Replies (2) | Respond to of 176387
The Street.com Computer Buyers Survey Market Features: TSC Readers Weigh In on PC Sales By TSC Readers 11/30/98 5:54 PM ET Talk of an online Christmas proved true in our informal PC survey today. Of the more than 500 people who responded to our survey, 49% said they bought a PC this weekend over the Web, as opposed to 30% in a store and 21% by phone. Sixty-four percent of 118 PC buyers said they purchased one from Dell (DELL:Nasdaq), while Compaq (CPQ:NYSE), Apple (AAPL:Nasdaq) and Gateway (GTW:NYSE) only managed to ensnare 15%, 10% and 10% respectively. One bright spot for PC investors: Of the more than 100 people surveyed, 84% said they spent in excess of $1,200 for a PC. So much for a drop in average selling prices. PC buyers who responded to TSC's survey also came out of the woodwork with a variety of stories about their respective buying experiences this weekend. While many bought high-end Dell PCs, others opted for Trigem's EMachines for $399 sans monitor. One purchaser went with relative unknown TigerDirect.com over Dell because it was 7% cheaper -- talk about your conscientious shopper. Holiday Sale The better question is: "Do you plan to buy a PC in the next 30 to 60 days?" -- which would factor in people like me who plan to purchase a new system (Dell) but will probably wait until after Christmas in the hope of squeezing out some extra savings. Donald W. Schuster S-A-T-U-R-D-A-Y Night! I thought I would weigh in with an experience my best friends had when they purchased their $1,800 Dell on Saturday night. The reason my friends went ahead and ordered is because the sales rep told them that they had to order within the next two business days in order to guarantee Christmas delivery. The sales rep said he had been there for 13 hours on Saturday and stayed over longer to get my friends' order in. Maybe this was a high-pressure gimmick, but it might be interesting to call later in the week to see if the company is still promising Christmas delivery. Also, my friends' decision to go with Dell instead of Gateway was influenced by the sales tax charges. (In Tennessee, sales tax is 8.25% so this is a material issue.) Since Gateway now has its "Country Stores" in Tennessee, the company is required to collect sales tax on the computer. Dell says that payment of the sales tax to the state is the responsibility of the purchaser. Rhonda Arnold Travel Expenses? I wonder what the results of your poll would've shown had you asked about other computer-related purchases. I bought a printer from Costco on a 700-mile road trip to see Duke play in the Great Alaska Shootout. It's the Thought... We were planning to give two PCs as gifts this year and were hooked by a Turkey Day four-color flier. But that $599 (after half a dozen rebates) IBM package (300 MHz K6 with monitor and color printer) turned out to be too popular. We pulled into the lot at 6:30 a.m., a half hour before opening time, and found a line that wrapped most of the way around the building. At least 200 people waiting to buy the 25 boxes they had on the floor. I don't doubt that many folks substituted upwards, but those gifts will wait for another day. Brent Bigsby