To: K. M. Strickler who wrote (85333 ) 12/15/1998 11:22:00 AM From: John Koligman Read Replies (1) | Respond to of 176387
Ken, I posted this on the CPQ thread a couple days back, it is a perfect example of what you are talking about and should 'pump' the server market nicely when more bandwidth is available to the general public... John To: Lynn (39646 ) From: John Koligman Friday, Dec 11 1998 3:40PM ET Reply # of 40032 Here is another in a list of many reasons that should continue to drive server demand. John December 10, 1998 Graphic-Laden Holiday Greetings Clog Servers at AT&T WorldNet Associated Press Thousands of Internet users sending online holiday greetings laden with graphics and audio clogged AT&T Corp.'s WorldNet's computer servers, creating a slowdown in e-mail delivery over the past two days. Some 100,000 users of one of the nation's largest Internet service providers were faced with a 45-minute delay in delivery of incoming and outgoing e-mail Wednesday, said Janet Stone, spokeswoman for AT&T WorldNet. The problem lingered with shorter delays Thursday. "What has happened, and we saw this last year, was around the holidays, people send Christmas cards, holiday cards and scan photos to send to their family and friends around the Net," Mr. Stone said, and the added multimedia makes the messages much larger than regular text e-mail. No messages were lost during the slowdown, which started about 6 p.m. Wednesday, she said. Just under 10 percent, of the company's 1.3 million users were affected. The problem occurred when two servers -- which process and transmit the messages -- were overloaded by unexpectedly heavy volume, Ms. Stone said. Technicians worked through Wednesday night to divert some of the load to other servers, she said. There were still delays of about 10 minutes on Thursday, and technicians continued to rebalance the load, she said. The problem affected random users on those two servers and was not geographically based. Other Internet services were unaffected, she said. "On Wednesday we carried the largest volume of e-mail ever ... we had 91 gigabytes," she said. On an average day of an average week, the maximum load is 35-40 gigabytes, she said. A gigabyte is the equivalent of 1 billion text characters. "We anticipated this and added capacity, but we didn't expect this volume." AT&T also saw a spike in volume on the second Wednesday of December last year, but it peaked at 28 gigabytes, Ms. Stone said. The number of subscribers to the service has increased by about 30 percent, or 300,000, in the past year, she said. Dave Jones, an investment analyst for California Technology Stock Letter in Half Moon Bay, Calif., said digital cameras and other easy-to-use technology are making it easier for the average user to dabble in multimedia. While that makes the Internet more valuable to consumers, it could have negative ramifications, he said. "Whenever we see these kinds of shifts in how people use the Internet, that increases the chance that there could be a meltdown of some sort," he said. "We could see some glitches, we could see some brownouts so to speak." Several other major online-service providers reported no problems. "We're certainly seeing an increase in e-mail, which we believe is seasonal, and seeing more attachments ... but there are no problems I'm aware of," said Tricia Primrose, spokeswoman for America Online Inc., based in Dulles, Va.