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To: Joe NYC who wrote (8517)	1/8/1999 10:38:00 AM
From: Arnie Doolittle	Read Replies (1) \| Respond to of 10227

"How would you deal with a situation where you have a group of let's say 30 people calling a group of say 6 lines. Their calls are not to anybody in particular. They are calling the "office". Whoever in the office is available to take their call picks up." I'm sorry but I think that you're wrong. If you have 30 outside employees calling your office, they want to speak to someone in particular. That "someone" may be a member in a department, but he/she has specific information that the caller needs. I would handle it like this: Each outside caller would be assigned to one of the 6 lines so that the 30 would be equally divided, 5 to each in house number. Each in-house number would be set to call forward to another number, in sequence, if busy. That is, each of the six (assuming that they are all wireless) would function as if they were a traditional rotary group. Since I'm not a telephony guru, I'm not sure what happens if all six lines are busy. That's not a function of the phone; rather it's creative thinking on how to use the functions that I assume all digital wireless phones offer. I hope this helps. Arnie

To: Joe NYC who wrote (8517)	1/8/1999 9:54:00 PM
From: BEAR	Read Replies (1) \| Respond to of 10227

Joe what I would do is hit # 30 that makes ringer silent and forward my no answer to the office if you wanted the call to go there i send mine to voicemail because normally someone call my cell phone wants me and won't be offended by my personal message and the do # 32 and turn mail volume down to silent so the phone would automaticaly forward the call I don't want to answer and if I had voice mail or text message it won't beep and interrupt you phone call.If that was the problem those 2 features will enable silence while you carry on and the radio will not interrupt a cell call until the call is over *# 5 is another way of turning the ring of and vibrate.RICK