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To: Compadre who wrote (3533)1/9/1999 9:06:00 AM
From: Monty Lenard  Read Replies (2) | Respond to of 99985
 
jaime, The problem also existed yesterday morning. When I called first time I got a busy signal. Second time a recorded message saying that Internet Trading was unavailable. I have had many many problems with them over the last couple of months even on low volume days. Go figure.

I also have the old software which by passes the internet and still had problems. The problem is with their operation. Now can you imagine what it will be like on a sell off?

Monty



To: Compadre who wrote (3533)1/9/1999 9:56:00 AM
From: Carl R.  Read Replies (2) | Respond to of 99985
 
I have noticed problems with the Schwab computers lately, too. I think they've been having some real glitches. Maybe they have a Y99 problem. <G> Besides being unable to log in yesterday except once for brief while, the cash and security balances have been all screwed up. Telebroker has worked however, and if you had a trade you wanted to do and called a broker and complained they'd give you the web rate I'm sure.

Carl



To: Compadre who wrote (3533)1/9/1999 12:33:00 PM
From: Stephen  Read Replies (2) | Respond to of 99985
 
Jaime, I had the same problem with Schwab, and when I asked them what was going on, I got the volume problem answer.

I know just enough about this to be dangerous as my base is a project manager, not a technician, but dependant upon the type of switch or server and its intelligence level, you will often get routed down the same path that you previously got connected with. If there is a problem with that route because one of its switches has overloaded, you will continue to be blocked until the switch is found and fixed ... or restarted the next day. I have had similar problems with E-Trade and the answer there was to log on through the home page. This didn't work with Schwab on Friday ... so just to try to break the sequence, I entered an incorrect password ..... then tried to log on and ... it worked !!. It must have interrupted the pattern so that the pathway/route was determined anew.

I am sure there are more techincal people who could explain this better, or correct me ... but its something you might try next time. By the by, I always log out and re-start my computer before doing this .....

Regards

Stephen