Silicon Investor (SI) -- The First Internet Community

STOCKTALK

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor. We ask that you disable ad blocking while on Silicon Investor in the best interests of our community. If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.

Strategies & Market Trends : Trader J's Inner Circle -- Ignore unavailable to you. Want to Upgrade?

To: Trader J who wrote (4115)	1/12/1999 7:33:00 PM
From: Norwegie	Read Replies (2) \| Respond to of 56532

Can anyone help me? I have been an ETrade customer since June. Just a plain old person customer, not the Level II kind of customer. I am a position trader so I'm not in too much hurry to make my trades and have no stocks in my account that I want to sell right now. I have been trying to contact them for seven business days, since Jan 4. I have three questions to ask them about my account, none of which are trading questions so I can't go that route. 1. I've emailed them every day for seven days 2. I 've faxed them every day for seven days 3. I've called them after hours for seven days, gotten busy signals, or sat on hold for hours until they close at 8 PM Eastern. Once, they sent me a blank email, which I faxed back to them and asked what they intended to say in that email. Do I have to drive from Kentucky to California to get an answer? I'm moving to Fidelity as soon as Fidelity receives my completed forms. However, I've learned that ETrade sends a check to Fidelity in six weeks. It should take ETrade until the year 2001, the way things are going. All kidding aside, it isn't funny. My stomach is tied up in knots and I am reaching the panic point. I did get someone's name to write to at ETrade. I will write the letter tonight. But Priority Mail from the boonies where I live will take until the middle of next week to get to California. Anyone got any secret phone numbers that I can get through to ETrade with? Thanks for your help. LurkyLoo