To: Henrick Khachatourian who wrote (403 ) 1/13/1999 2:59:00 AM From: Colin Cody Read Replies (1) | Respond to of 513
Henrick, How can someone be happy is my question? 17 MINUTES TO GET A HUMAN ON THE TRADING LINE!!!!! 35 minutes and the internet web page still said they were WORKING on changing the price of my limit sell order! Yet the Human told me the trade was done already! And worse, I just noticed my e.mail confirmation from the day (1/6/99) I bought the stock (my first purchase at AMTD). It said "You bought 100 shares of WXYZ". But I placed an order to buy 1,000 shares!!! I rushed around looking for the mailed confirmation, still don't have one from a trade on 1/6/99. So I went to the Web site, which was running pretty good (I was there at midnight) and I see that yes, indeed, I had 1,000 shares of the stock that I sold today! WHAT KIND OF OUTFIT CONFIRMS 100 shares when it was 1,000 shares???? So I ask you, WHO can "like" this "service"? It can only be thousands of cheap skates who will sit on the telephone for 1/2 hour or sit at their monitor for 1/2 hour because they are "only paying $8 a trade"! This kind of person could only trade a few times now and then. For $30 (rather than $8) these people will eventually find that perhaps THEIR TIME is worth more than the stinking $20 savings! And those who's time isn't worth a $20 fee, what kind of chump business could they be bringing this broker? I am livid with myself for moving some many positions into my newly established Ameritrade Accounts. I can either stay here (I likely will because I brought over mostly penny stock dreck) or I'll have to pay about $1,000 to move the shares out of Ameritrade. Maybe they have a special fee for closing an account?? I'm basing my $1,000 figure on the charge of $15 per stock transfer that I was charged when I moved one cert out. Colin