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Non-Tech : Fight The Power! -Your Broker Just Screwed U - Now What? -- Ignore unavailable to you. Want to Upgrade?


To: Kevin McKenzie who wrote (241)1/13/1999 7:22:00 PM
From: Shoot1st  Read Replies (1) | Respond to of 323
 
If it doesn't get fixed to your satisfaction and it probably won't, read some of the prior posts.......do what you must to get them to answer to the SEC. It ain't that hard. Even if you get tied up in red tape......you will have cost them money...and sooner or later they will get noticed by the enforcers as being repeat offenders. The SEC is no less inclined to bite than the IRS.

SHoot



To: Kevin McKenzie who wrote (241)1/19/1999 1:19:00 AM
From: Oscar Ayzenberg  Read Replies (1) | Respond to of 323
 
Kevin,

I had the similar situation. My market order was delayed for 21 minutes. I complained with my broker (Discover Direct - aka Lombard) providing numbers from Time and Sales records and in two days got an adjustment. However the adjustment was done based on 5 minutes delay which they called "resonable" and "according to SEC rules and regulations. I still trying to figure out if this claim true.

Good luck,
Oscar.