To: Charles Hughes who wrote (4078 ) 1/15/1999 9:30:00 PM From: steve goldman Read Replies (2) | Respond to of 4969
Evening Charles. Thanks for the post. It seems with all the problems this week, all the disasters at other firms which I have been reading and hearing about, it seems Yamner & Co., Inc. came through in relatively good form. Lets get one thing straight. We arent perfect. We're far from it. We strive each and every day to get better at trading, with our technologies, in support of our clients and their best interests. Sometimes the trades are a fraction slower, sometimes the prices arent as wonderful as it might seem, but there is a distinction. I think we differentiate ourselves because our clients mean something to us. From a business standpoint, we do everything we can to embrace them as they are our most valueable asset. There is no business without them. From a personal standpoint, its what make the job, the company and our efforts worthwhile. I can trade for anyone. I could push through trades brainlessly and without concern. Its when you associate the trade to the person, your concern and caring for them, that makes you go the extra mile. I think this is the prevailing attitude at our company that makes the difference. As for commissions, they are avail on the site at yamner.com . We continue to feel that the phone is the most reliable technology and we guarantee to answer the phones, ready to trade for you, within 2 rings. I think even during the most volatile moments of the past two weeks, and over the past 22 years, we have done that. For internet saavy traders, we have a video conference server, ICQ and email support. Our commissions are a bit more than other firms but cheaper than nearly 93% of all broker dealers. I think we offer performance and service in the top 2% of all firms and yet we are one of the cheapest. Its a good combo. But it does cost a few bucks more. Hopefully the quality of the fills, the price improvements and lack of slippage in fills on market orders, covers the cost. As you can tell by the post, while we feel most clients realize significant price improvements, the focus clients discuss is on the services, the relationship and the sincerity of efforts. Check our site at yamner.com . Have a great weekend@! I'll be in the office all weekend dealing with stuff that got put on the backburner as a result of the wild market this week....the wife is lovin' me! -steve@yamner.com