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Gold/Mining/Energy : Day trading in Canada -- Ignore unavailable to you. Want to Upgrade?

To: Carter Berezay who wrote (2106)	1/26/1999 4:34:00 PM
From: Dr. Godless	Read Replies (3) \| Respond to of 4467

Once again yesterday I was burned by Greenline. This time it cost me about $450. My friend suggests I get a frequent-trading account with a full-service broker, and I may well do that soon if Priority doesn't prove good enough. At $100 per options trade, I'd still be way ahead of where I am with Greenline. In the meantime, I'm majorly pissed about Greenline's general contempt for it's customers. They assume that we'll keep coming back for more punishment, happy to be ripped off again and again by substandard service, too stupid to remember the last time they shafted us. When they do admit to a mistake, they magnanimously waive the commission and pay you $29 for a tacit promise that you won't make trouble about the invariably far larger loss you've suffered. Is it still a real-time quote if it takes five minutes to arrive? And what about the ubiquitous "temporary system problem"? When you see those words, it's time to listen to five or ten minutes worth of muzak and lame sales pitches in the wrong language before someone finally answers the phone to tell you that you've missed the trading opportunity you called about in the first place. Anyone been charged two commissions for an option spread? "Oops." Anyone waited on hold for ten minutes while a green trainee asks his supervisor what a ratio spread is? If you have similar gripes against TD please feel welcome to send me a private message about it. Who knows? Maybe we can achieve the critical mass necessary for a class-action suit. That'd get their attention.