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Non-Tech : E*Trade (NYSE:ET) -- Ignore unavailable to you. Want to Upgrade?

To: Tom_ who wrote (4735)	2/3/1999 2:13:00 PM
From: DD™	Read Replies (2) \| Respond to of 13953

"He said it's the first time E-Trade has experienced the problem in its seven-year history" That is an outright lie!! I can't believe he'd say this! DD

To: Tom_ who wrote (4735)	2/3/1999 3:49:00 PM
From: Tom_	Read Replies (1) \| Respond to of 13953

ETrade-CBS MarketWatch Clarification... The following appears to be a clarification of the interview/article set out in my previous post. I think it is perhaps wise to realize that not all attempts at communication with the media come out 100% correct. Steve Gelsi, CBS MarketWatch Last Update: 3:23 PM ET Feb 3, 1999 PALO ALTO, Calif. (CBS.MW) -- E-Trade's stock trading service reportedly failed again Wednesday after the online brokerage said it had restored service for its 676,000 members following a two-hour outage. A CNBC report said trading capabilities on E-Trade were down. E-Trade (EGRP) representative David Murray told CBS.MarketWatch.com that trading stopped at 10:15 ET for all E Trade members due to a problem with newly-installed software in the company's online service. E-Trade restored service to about a third of its members by 11:29 a.m.and to all members by 12:15 p.m. "Our site has performed really well for some time," he said. "We've had some problems, but not at this level." Murray could not be immediately reached about the second E Trade service outage. E-Trade shares fell 2 1/4 to 56 by midday on Wednesday. E-Trade customers have to trade via toll-free number until the problem is corrected. Online trading of securites is surging, according to a new report. Some 5 million Americans now use the Web to trade stocks. ************ Note how the Murray times have been adjusted to fit with the COO's times. And that the "this has never happened before" quote has been explained away. I don't think there's necessarily anything sinister in all this. Give E*Trade the benefit of the doubt. A reporter paraphrased, was called on it, and, with blinding speed, clarified. Tom