Silicon Investor (SI) -- The First Internet Community

STOCKTALK

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor. We ask that you disable ad blocking while on Silicon Investor in the best interests of our community. If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.

Non-Tech : E*Trade (NYSE:ET) -- Ignore unavailable to you. Want to Upgrade?

To: Tae Spam Kim who wrote (4773)	2/3/1999 10:12:00 PM
From: TechTrader42	Read Replies (2) \| Respond to of 13953

Yes, and AOL is still a lousy online service, with zillions of annoying ads, with incessant timeout messages, and with constant abrupt signoffs. Families, kids and newbies don't seem to mind, because they don't know better. Over the long run, customers might just expect better service from a brokerage. E-Trade will have to improve, unless it wants to degenerate into a financial entertainment "destination," where you can play stock games, peck at the keyboard for real-time quotes ("golly, look at EGRP, down to $1 today"), research mutual funds at your leisure, etc. -- everything but actually place a trade. Gluttons for punishment could even attempt that, and risk entering the maze of delays, busy signals, unavailable services, etc. I exaggerate, of course. There are days when E-Trade works. But there are other days such as today. And even on good days, try getting a good fill and fast confirmation at the open. Brooke

To: Tae Spam Kim who wrote (4773)	2/4/1999 12:19:00 AM
From: M CAHILL	Read Replies (1) \| Respond to of 13953

I'm curious if AOL dipped in price when that happened? Do you remember the date and price of AOL when that happened, split adjusted?

To: Tae Spam Kim who wrote (4773)	2/4/1999 10:21:00 AM
From: Oeconomicus	Read Replies (1) \| Respond to of 13953

AOL is up BIG since then. So, your reasoning is that bad service is bullish? Is that the kind of advice you give at "TigerInvestor.com"? Buy the companies who piss off their customers and deny that the problems were serious? BTW, relative to certain other ISPs who are known for having good customer service like MSPG, bad service has cost AOL's shareholders. Over the last two years, MSPG is up more than 2500% (actually 3200% since May '97) while AOL rose roughly 1500%. Yes, AOL is "up big", but wouldn't you have been better off investing in the one who didn't piss off its customers?