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Non-Tech : E*Trade (NYSE:ET) -- Ignore unavailable to you. Want to Upgrade?

To: Bob Duncan who wrote (4953)	2/5/1999 11:37:00 PM
From: Iceberg	Read Replies (1) \| Respond to of 13953

>Basically at that point I was trading blind. Bob, "Trading blind", as you say, is one's only option, as I see it, once Etrade fouls up and you a.) don't know what's going on, and b.) you can't make contact with them in a timely manner. I've been there. I've done that. And I've been more than screwed in circumstances very similar to what you just described. IMO, it's past time to put a stop to this lose-lose situation for innocent investors. You did nothing wrong. You did nothing any prudent investor would have done. You have to make certain assumptions, and you have to act in what you think is in your best interest under uncertain [at best] circumstances not of your own doing. I see nothing wrong with that. But the real "ripper", IMO, is when the situation you described is turned around. Turned on its head, and made out to be your fault, not Etrade's fault! At that point, you become the victim of a process that is not of your own doing, but of Etrade's. And it's the same thing that's happened to me as an Etrade "victim", and as has happened [apparently] to many, many other Etrade customers. What really gets me upset is that us "victims" of Etrade's incompetent processes are supposed to simply "accept it" as some type of "minor computer glitch", or as a minor "service problem". We are expected to, if we don't like the situation, go get a "back-up" broker! Can you imagine that? Can you believe it? I can't. Etrade needs to be called on the carpet. They need to do some serious explaining. They need to be held accountable to each and every penny their customers have lost in a failed process of their own making. No Etrade customer, if E*trade were handling their affairs properly, should feel the need to go find a "back-up" broker. Ice

To: Bob Duncan who wrote (4953)	2/6/1999 8:06:00 AM
From: Woomf	Read Replies (2) \| Respond to of 13953

Bob et al, ANYTIME you sell shares you don't know you own you are definitely trading blind. No doubt about that! Buying 900 shares of a 60 dollar stock when your account equity is $14k doesn't sound like 20/20 vision either. Etrade may not be your biggest problem. To all the others who can't stop complaining, find another broker. There are plenty who would love to have your accounts. Please, please , please go find one. Woomf