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Non-Tech : E*Trade (NYSE:ET) -- Ignore unavailable to you. Want to Upgrade?

To: Iceberg who wrote (5120)	2/10/1999 8:23:00 PM
From: Jon	Respond to of 13953

Now this is the kind of news I like to see. This is why I am long E*Trade. biz.yahoo.com biz.yahoo.com Jon

To: Iceberg who wrote (5120)	2/10/1999 9:05:00 PM
From: ecommerceman	Read Replies (1) \| Respond to of 13953

I think it's interesting that everyone who is upset about ETrade's admittedly faulty recent service (which I don't excuse) is complaining about all of the money they lost--you'd think that everyone of them was some sort of Master of the Universe who never made a trade that lost money. Sorry, folks, but I don't buy it. If they couldn't make a trade because ETrade was down, the actual reality was that they were just as likely to have saved money as lost money (there being a "loser" and a "winner" on every transaction, depending on the time frame). E*Trade needs to get their stuff together (which they're doing), but all this chest-beating about the vast fortunes that have been lost because the service was down is crap. As many "fortunes" were saved as lost.

To: Iceberg who wrote (5120)	2/11/1999 10:52:00 AM
From: j_b	Respond to of 13953

<<All this talk about stop "crying" and, as others have said, "whining", is nothing but euphemistic language for..."we don't want to hear the truth, so shut up".>> I don't agree with your analysis at all. I also don't agree with the people suggesting you quit complaining. If people didn't complain about what they see a s insufficient service, there would be no incentive for the company to improve. However, I think that your complaints have more to do with the service offered not being adequate to your needs, than anything else. As you and I have noted in other posts, ETrade services are fine for me, but not at all for you - we have completely different trading styles and different needs. It would be like trying to use a BMW to haul trash - a BMW is great car, but totally useless for hauling. I'm not saying ETrade is the BMW of online services <g>, only that it works great for my needs. If they want to keep the high volume traders as customers, E*Trade obviously has to make changes to their offerings and service quality.