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Technology Stocks : OnSale Inc. -- Ignore unavailable to you. Want to Upgrade?

To: B. A. Marlow who wrote (3696)	2/16/1999 11:30:00 AM
From: j_b	Read Replies (1) \| Respond to of 4903

<<I'm long ONSL but I've never bought anything from them. Know many people who've bought a ton of stuff, though, and they're very satisfied.>> I have bought from ONSL, and although the products didn't always perform to my expectations, that was the fault of the products, not ONSL. In one case, the modem drivers just didn't work right, and there was no fix (the computer BIOS manufacturer is no longer available and the computer manufacturer wouldn't help) since the flaw was a compatibility issue with an off-brand computer. Live and learn. I have not had good experiences with ONSL customer service, but then I could say the same for just about every store I deal with. It seems to be inherent in the retail experience. That being said, I am hesitant to go long on ONSL. I was in the stock for quite a while, but have since liquidated my position. Notice I didn't go short either. The future is just too cloudy at this point due to the abrupt change in direction evidenced by the atCost store concept. I am not saying the concept won't work - I think there is some great potential there - I am just not convinced. It seems that there are far fewer barriers to entry for that concept, since there is nothing to prevent TechData from offering the same service to any other computer products vendor. It would be very easy for Yahoo or any of the other portals to offer the same service, and since there traffic is considerably higher than that of the resellers, it seems they could easily take over this market. I've taken a wait and see attitude. I'm willing to pass up a double or two in stock price to see if ONSL can make this concept work.

To: B. A. Marlow who wrote (3696)	2/17/1999 1:24:00 AM
From: Jim Johnson	Read Replies (1) \| Respond to of 4903

BAM, Allow me to explain this to you. I was at their site....at the lower left of the page are listed the 10 "hottest" items..and hotlinked to the item itself....the item was listed as "CD MSOffice 97 Upgrade". I clicked on it...ordered it and paid approx. $20.00 extra for next day UPS delivery as I wanted it immedaitely and was willing to pay the cost to get it immediatley. Truthfully, I did not read the entire text on the hotlinked page...the header had said what the item was, and it was what I wanted...a CD with the 97 upgrade. Simple! When the "item" arrived there were no instructions to phone Microsoft..no phone number listed to call and order it...Simply a "License" printed on fancy paper. It was not what I had ordered or wanted. When several days went by with no repsonse from OnSale I went out and purchased what I wanted locally. Now, I have absolutely no need for this crinkly paper, especially since I just recvd an email (No return address listed) from OnSale telling me I am a liar as the advertisement did not say anything about a CD being supplied. Now, this crinkly paper is so useless to me, it is even too crinkly to wipe my butt with, I am willing to sell it. Would you care to buy it? If you were to but it, all you then would have to do is phone Microsoft, probably only have to sit in hold for 1/2 an hour or so, then wait, probably several weeks, until they ship it. THEN you will have a product you can use!!!! Interested? Jim J <Nope...I STILL aint buying a downhill stock!>