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Technology Stocks : IDT *(idtc) following this new issue?* -- Ignore unavailable to you. Want to Upgrade?

To: Curtis Frazier who wrote (2099)	2/17/1999 6:47:00 PM
From: j g cordes	Read Replies (1) \| Respond to of 30916

Curtis, you're a whining wonder. It sounds like this is your first day on planet earth. God forbid you loose a quarter in a parking meter.

To: Curtis Frazier who wrote (2099)	2/17/1999 9:27:00 PM
From: Andrew H	Respond to of 30916

Curtis, The IDT rep probably reads your posts on SI. That is why he gave you a toll number to call him back.

To: Curtis Frazier who wrote (2099)	2/18/1999 12:26:00 AM
From: Hawaii60	Read Replies (5) \| Respond to of 30916

Curtis, Please read this and make a public apology. I got tired of listening to you on this and elicited the following response from a person knowledgeable of such things. C Frazier says > I was out of town and made a couple of calls back home. > I noticed when I made my first call the service told me I had 27 > minutes of time remaining. I got an answering machine and left a > message, therefore, the call couldn't have lasted more than a > minute. When I made the next call, the service reported I had 21 > minutes of call time remaining!!! So, I called the company up and > asked them about it. She told me I should have been charged 8 > cents a minute, but was charged 78 cents!!!!! She credited my > account since both calls lasted under a minute, but couldn't figure > out why I was charged so much, but said she would report it to her Away from home? 8 cent per minute rate charged 78 cents for a 1 minute call. 78 = 8 cents per minute + 5 cents per minute for dialing the Net2Phone 800 number + 65 cents per call for calling from a telephone booth Payphone operators lobbied for and won per call charges for tollfree calls; thus 65 cents per call. Net2Phone charges 8 cents per minute for local access calls, for non-IDT LD customers and 13 cents per minute for calls to the 800 number. C Frazier, while away from home, probably stopped at a telephone booth, dialed the Net2Phone 800 number for access and made a phone call. A one minute call, in that method would be 78 cents. Then (8 + 5) 13 cents for each subsequent minute. C Frazier was billed correctly. Net2Phone is not ripping him off. Obviously the Net2Phone agent should have explained the charges instead of refunding to a probably irate customer. I would hope that the Net2Phone Quality agent who contacts C Frazier can explain this and elicit a public apology.