To: Gottfried who wrote (7486 ) 2/18/1999 3:38:00 PM From: eric larson Read Replies (2) | Respond to of 10072
<<as many of you know, USB devices can be hot-plugged and require no installation by the user>> For a reality check of the current state of USB via user feedback re problems, visit usb.org While over there, check out my post about a 1/7/99 update to a 7/98 Microsoft Article ID Q181250 about 'Unable to Use USB Ports and Devices in Windows 98'...and the 1/12/99 response from Intel's Kosta Koeman regarding that updated Microsoft Article ID...and then try (now a month later) to locate that same Article ID in the current MS KnowledgeBase. The article seems to have disappeared (...at least for awhile). Mr. Koeman wrote in his 1/29/99 posting "...that URL is no longer valid." ( usb.org ) Indeed, the original URL in no longer valid, but the issue is about the content of the article by Microsoft and its potential significance for buyers of early Intel-based USB motherboards. Is/was the content of Microsoft's updated Article ID Q181250 valid? usb.org MS KnowledgeBase Article ID Q181250 previously was accessible here:support.microsoft.com Now, that URL generates the message: "The information you are looking for cannot be located and may have been moved to a new location or may not be available." At least it seems Intel and Microsoft are cooperating to smooth over their differences. ------- Original Article: "Unable to Use USB Ports and Devices in Windows 98" Reviewed: July 1, 1998 Article ID: Q181250) "Windows 98 does not support early versions of the Intel 82371SB PCI to USB universal host controller chip set. To determine if you are using an early version of this controller chip set, follow these steps: Click Start, point to Settings, and then click Control Panel. Double-click System, and then click the Device Manager tab. Double-click the Universal Serial Bus Controller branch to expand it. Double-click "Intel 82371SB PCI to USB Universal Host Controller," and then click the General tab. If the Hardware Version line indicates the version of the USB controller is 000, then you have an early version of the USB controller chip set. NOTE: This has been reported to occur if the version of the USB controller is 001" ---usb.org Subject - Re: 82371SB (000 and 001) not supported by Microsoft? Posted by Kosta Koeman on December 30, 1998 at 15:49:44: "On the flip side, I've been developing drivers and USB compliance tools on an 82371SB version 001 for about 3 years, and I don't have any such problems. I have no experience with version 000 however.Try to remember there are a lot of pieces to the USB puzzle: bios (also how OEM's set options), host controller (chipset), software, and devices. Not all vendors from these areas are in sync yet, and there is a lot of imcompatible hardware out there. Please clarify the problem you see. Kosta Koeman, Intel"