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Non-Tech : Doc Stone's Bierstube und Trading Room -- Ignore unavailable to you. Want to Upgrade?

To: M. Frank Greiffenstein who wrote (536)	2/22/1999 3:47:00 PM
From: wolfdog2	Respond to of 638

For those of you following ZOMX-Chumbo, the following exchange left me underwhelmed. bj: Chumbo Customer Service: CALL RESOLUTION Date: 2/22/99 1:53:19 PM Eastern Standard Time From: cservice@chumbo.com (Chumbo Customer Service) To: wolfdog2@aol.com (Ken ) Dear Ken, Our system shows that on 2/22/99, you logged a customer service request with Chumbo Customer Service (Ticket #C990222122638). Below is your original message, along with a response from our support staff. This service request has been closed. ============= YOUR ORIGINAL MESSAGE ============= From: Ken [SMTP:wolfdog2@aol.com] Sent: 2/22/99 12:31:34 PM Subject: simcity Our Customer Ken wrote:- Hey, You folks are charging $5 more than egghead for the new Simcity game. Are you willing to match their price? =========== CUSTOMER SERVICE RESPONSE =========== Ken, Thank you for your inquiry. We do not match prices. We provide the lowest price that we can afford to offer. Sometimes we are lowest and sometimes not. Thank you for visiting our site and hopefully we will do better for you in the future. Thank you, Sincerely, Chumbo Customer Service support.chumbo.com ================================================= If this does not solve your problem, or if we can be of any further assistance, please feel free to contact us at cservice@chumbo.com. Be sure to include the words "Ticket #C990222122638" somewhere in the subject line of your message.