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Pastimes : Computer Learning -- Ignore unavailable to you. Want to Upgrade?

To: mr.mark who wrote (2056)	2/25/1999 4:42:00 PM
From: jw	Read Replies (1) \| Respond to of 110642

Kewl Eh?, I emailed them about 2 months ago with a question. Still waiting an answer on that one. E-mailed another question, got back answer to have credit card handy for a $25 minimum call. They are still waiting for my answer on that one.<G> Tell them I'm doing it with win98/ver 4.5, also win95/ver 4.5. If you can think of anything I can help with, maybe go thru' all my configurations and e-mail results, I'll be glad to do it. I know it works, but I don't know how/why. There is something we're overlooking. Regards, /jw

To: mr.mark who wrote (2056)	2/25/1999 5:07:00 PM
From: shadowman	Read Replies (1) \| Respond to of 110642

Hi Mark, Funny, but unfortunately all too typical. I think it would be interesting if someone started a thread in SI, if it hasn't been done already, titled :Tech support: the good, the bad and the ugly. After putzing around with these machines for a few years, it's my impression that the industry has taken the stellar performance of the late 70's early 80's US auto industry as it's model for customer service and quality control. Your experience is probably one of many similarly funny and painful examples of this phenomenon. I'm too lazy and introverted to start it myself; maybe somebody else will feel the inspiration and act on it? They say tragedy is the root of most humor, it might be good for a few laughs? Just so this post doesn't prove to be completely useless, here's a good tech site with a lot of tips on using hardware and software. dreamscape.com The best. Dennis