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Technology Stocks : Amazon.com, Inc. (AMZN) -- Ignore unavailable to you. Want to Upgrade?

To: tonyt who wrote (44347)	3/7/1999 10:53:00 AM
From: Sarmad Y. Hermiz	Respond to of 164684

Tony, There is another big difference between AOL and Amazon. After you install the computer capacity, going from 1000 users to 1001 users does not require additional computers (perhaps a modem only), but with Amazon, going from 1000 books to 1001 books, really does require them to buy that additional book, the box, and delivery.

To: tonyt who wrote (44347)	3/7/1999 11:09:00 AM
From: Glenn D. Rudolph	Read Replies (1) \| Respond to of 164684

Amazon does not appear to be doing anything to retain current users. Its only after they become 'inactive' that they do anything. Management appears to be wasting this 'valuable database of users' that they have. tonyt, You noticed one of the major managements flaws. They clearly do not know how to do retail. There are many other factors missing from their strategy but the strongest is their lack of focus to keep their current customers. Glenn