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Pastimes : ETRADE Sucks! -- Ignore unavailable to you. Want to Upgrade?


To: Elmer Rauckman who wrote (1683)3/10/1999 9:00:00 PM
From: Elmer Rauckman  Respond to of 3262
 
Here is a new one to watch out for. I was trading earlier this week, placed an order to buy 1000 SDIX, cancelled it, put it in at a new price and it was accepted and showed as an open order in my account. I was watching the Level II screen for my bid to go up since I would be the high bidder. I waited and it never came up but it was still showing as an open liimit order on my open order page. I was able to get through on the phone. The first person I spoke with took 15 minutes to tell me it should be in and the system was fine. I got transfered to a real broker so I could actually get my order in. After they cut me off on the phone transfer and I recalled them and got a broker, he looked at it, put me on hold for 10 minutes, then just before he came back on I saw my order come up on level II. HE came on and said he "released" my order and that it had been "kicked out for broker review".

They never told me my order was "on hold". Everything I saw said it was in (except the bid never came up to my price), and I thought I had a valid limit order in - BUT DID NOT ! I wonder how long it would have sat in limbo if I had not noticed it was not being bid on level II? Could it have been held for hours? Days?

The broker I spoke with speculated that it may have been kicked out because I placed it , cancelled it and replaced it at a new price. I told him that is called "trading" - he seemed to agree.

Anyway, I want to alert ETrade Traders of this new trap.

happy trading

EJR



To: Elmer Rauckman who wrote (1683)3/10/1999 9:26:00 PM
From: WalleyB  Read Replies (2) | Respond to of 3262
 
I have seen it where my buying power did not change for a week at time - according to their display anyway.

Did you attempt to buy anything with the money that was "impounded" due to open orders?

Even though they assured my that my funds were available and I had no open orders I was denied a buy and a previously canceled good for the day order which was over two months old screwed things up for me.

I just got back from the Bay area however and I have got to hand it to them. Two days or so before I left I let them know I was withdrawing my account. When I got in Late monday night there among the other mail was a check from E Trade for all my cash.

Now if they get me my Stock Certificates with the same kind of service and flawless performance I might even reconsider spending my days aiding and promoting their demise. <g>