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Microcap & Penny Stocks : Globalstar Telecommunications Limited GSAT -- Ignore unavailable to you. Want to Upgrade?


To: djane who wrote (3407)3/15/1999 9:03:00 PM
From: Maurice Winn  Read Replies (2) | Respond to of 29987
 
*Soft handoff testing* Globalstar needs enough satellites up to test handoff from one satellite to another as a handset passes under the constellation and the constellation spins around the earth. There will be up to 4 satellite in sight and the software needs to choose which satellite should handle the call.

While there were only 12 satellites in view, there was only sporadic contact with a handset and while handoff might have worked from one satellite to another, working when there are more in view would be more tricky. I suppose that is the reason anyway.

It would involve software writing and maybe electronic gizzards in the gateways as well. That's one of the advantages of Globalstar = the electronic gizzards are on the ground and upgrades can be plugged in. They can't do that with Iridium which keeps the gizzards in the sky. All they can change is software.

With 16 satellites, Globalstar could start selling handsets and letting people use the satellites when they are available. A sort of beta testing. Maybe handsets aren't available and call forwarding isn't ready so that might be premature.

But I hope they do start as soon as they can. There is no need for a GRAND OPENING CEREMONY.

Maurice



To: djane who wrote (3407)3/15/1999 11:49:00 PM
From: djane  Read Replies (1) | Respond to of 29987
 
*AirTouch to launch ad campaign in 3 weeks. Branding effort will focus on promise keeping (via qcom thread)

By Stephanie O'Brien, CBS
MarketWatch
Last Update: 7:19 PM ET Mar 15, 1999
Also: NewsWatch

NEW YORK (CBS.MW) -- Wireless
telcommunications company AirTouch Communications
promises to launch an advertising campaign in about
three weeks aimed at boosting brand recognition.

The campaign will focus on promises
-- and their delivery -- to customers,
the company's chief executive, Sam
Ginn, told investors Monday at Merrill
Lynch's annual telecommunications
CEO conference.

Ginn called the existing wireless
market "busy, confused and
promotional." AirTouch (ATI) seeks to
distinguish itself
and will use the ads
to demonstrate the ways in which it
does, Ginn said.

In January, Britain's Vodafone Group
Plc said it had agreed to buy AirTouch,
topping a bid by rival Bell Atlantic
(BEL), in a cash-and-stock deal valued
at about $62 billion. See archived
story. The transaction, which creates
the world's largest cellular-phone
company, ended a battle for control of
San Francisco-based AirTouch.

AirTouch shares fell 1 11/16 Monday
to close at 92 5/16.

Customer service

The ads will focus on customer service. In January,
AirTouch signed a contract with Campbell Mithun Esty,
a Minneapolis-based ad agency, according to Jonathan
Marshall, an AirTouch spokesman. The firm will
"centralize the [AirTouch] brand, products and
promotional advertising," Marshall said.

The new campaign's list of promises includes a
welcome call to all new customers within 30 days. It'll
also highlight a customer-service program under which
AirTouch customers would deal with a single
representative who would take ownership of a problem
until it's resolved, Ginn said.

The ads will also showcase AirTouch's "no regrets"
policy, which allows customers to transfer from one
calling plan to another, and a "dropped call" guarantee,
which gives customers credit when a call is cut off.


Little churn

In 1998, AirTouch's customer-service program helped
the company keep its churn rate -- the number customers
leaving the network -- down to about 2 percent, the
company boasts on its Web site.

Also on the subject of advertising, Ginn said he was
"kind of fed up with all the hype surrounding the
Internet," and he sought to make the case that wireless
communications is a bigger market, with slightly faster
growth.

Ginn said that, between 1996 and 1998, the number of
wireless users grew to about 300 million worldwide,
while the number of Internet users grew to roughly 110
million.

The wireless telecommunications business model is
superior to the Net's business model, which is
advertising-based, Ginn said. "We send customers bills
every month."