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Non-Tech : E.Schwab problems -- Ignore unavailable to you. Want to Upgrade?

To: HG who wrote (450)	3/16/1999 5:39:00 PM
From: biodoc	Read Replies (1) \| Respond to of 1401

I too have had these experiences at Schwab. I have the sense that many option trades with them involve human steps--they check your account manually sometimes to be sure the funds are there etc etc. I think it is just inefficiency rather than by design, and I've had examples where I was better off waiting. I gave up doing options with them--they cost too much and are TOO SLOW. Currently I use Brown&Co for options. The problem there is if you make a mistake it is almost always too late to correct it. I once hit the order enter key three times when the computer seemed to lock up and was executed three times in about 10 seconds (fortunately I made three times as much on the deal).

To: HG who wrote (450)	3/17/1999 3:32:00 AM
From: S. maltophilia	Read Replies (2) \| Respond to of 1401

Were you trying to trade an option that is listed on multiple exchanges? If, so your order could have been routed to an exchange that offered that contract at a higher price, and unlike the stock exchanges, there is no rule that says the option exchanges have to compete. The best way to see what is happening is to bring up the quote as XYZAB.CO, XYZAB.AO, etc. Check the listings at cboe.com to see what's there. Ignore the primary market on the SCH quote; that's not necessarily where it's routed. And of course, if it's routed in a screwy manner, get a human to re-route it.