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To: Rob S. who wrote (46526)3/19/1999 3:11:00 PM
From: Lizzie Tudor  Read Replies (1) | Respond to of 164685
 
Rob, I recently planned a 2-day trip to LA.... I simply want one online site to tell me for any set of days, what the cheapest overall package including air,hotel and car. It should ask for a location area, like Malibu or something and then give me the prices and list the different hotels... maybe in groups of "cheapies", "luxury", etc. I mean, whats the big deal? Preview Travel does a little of that pretty well - there is still a long way to go (especially in the hotel/car area, airline fares are pretty automated now). Steve Harmon was right when he said travel and internet go together - after all what service did travel agents really provide for all those years? They were hooked into the system and that was about it. I don't know whats wrong with Preview but maybe I'll look at that "Cheap Trips" company. The key to success will be the non-airline offerings of the site since the airlines themselves will always have an advantage there (and airfares are a pretty small % of a lot of vacations these days so who cares about saving $20 on air when you can get a better deal on the hotel).



To: Rob S. who wrote (46526)3/22/1999 9:47:00 AM
From: John Donahoe  Respond to of 164685
 
RE: But one-stop-shopping and the flexibility and innovations that a "travel company" can bring to the customer should be significant.

Amercican Arlines is doing this now. I booked my Hawaiian vacation in 98 thru "AA Vacations". They arranged everything.