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To: Eric L who wrote (26674)	4/10/1999 6:03:00 PM
From: MileHigh	Respond to of 152472

WS REALLY love AOL!! <gg> PS/NM ratio of 509 MileHigh

To: Eric L who wrote (26674)	4/11/1999 8:58:00 AM
From: Art Bechhoefer	Read Replies (3) \| Respond to of 152472

Eric, RE: Sprint PCS. I also considered PCS and agree that on the basis of fundamentals it looked too expensive, even in the 40's. In addition, I have some questions about management quality based on the really amateurish way they originally were marketing their service. Maybe it has improved over the last year. There were quite a few product returns initially, and I can't believe that the methods used to accomplish this were the most efficient (they would send you an empty box via UPS next day delivery, with post paid return). The telemarketers, moreover, were unable to give accurate information about territory covered by PCS, or even costs, other than for routine local calls. If anyone knows whether the service quality has improved, I would appreciate any comments. Art